Store Manager - Smart Centres Owen Sound

Reitmanscanadalteltd; Owen Sound; On-site; CAD 52,000 - 61,000; Full time

Benefits offered by this job

Paid Time Off

Well-being program

Monthly bonus

Career advancement

Tuition reimbursement

Employee discounts

Referral rewards

Job summary

Reitmans (Canada) Limited is seeking a Store Manager in Owen Sound to lead and develop a high-performing team on the floor and in-store operations, delivering exceptional customer experiences and driving brand growth.

You will recruit, coach, manage inventory, scheduling, and visual merchandising while upholding standards and culture of excellence. Flexibility for evenings and weekends is required.

Qualifications

• 3+ years of team management experience in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability.
• Flexible and adaptable in a fast-paced environment.
• Strong organizational, planning, and prioritization skills.
• Proven problem solving and decision-making ability.
• Ability to maintain performance under pressure and ensure quality.
• Sense of style and solid fashion industry understanding.
• Proficient with POS, ERP, ATS systems and Microsoft Office.
• Available for a variable schedule including evenings, weekends, and holidays.

Responsibilities

• Inspire and develop a high-performing team on the sales floor.
• Deliver an outstanding customer experience and drive satisfaction.
• Monitor metrics, identify opportunities, and implement action plans.
• Recruit, coach, and develop staff through training and performance management.
• Manage inventory, compliance, and procedures with strong organization.
• Maintain appealing visuals and product displays to maximize sales.
• Turn challenges into opportunities and contribute to continuous improvement.
• Foster teamwork and adherence to dress code and brand standards.
• Plan schedules and ensure optimal floor coverage, including omnichannel support.

Skills

Leadership

Communication

Flexibility

Organization

Problem solving

Fashion industry knowledge

POS/ERP/ATS familiarity

Microsoft Office

Education

High school diploma

Tools

POS System

ERP

ATS

MS Office

Job description

Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager , you'll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You'll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
• Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
• Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.

Requirements and Qualifications

• 3+ years of team management experience, ideally in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability
• Capability to be flexible and adapt in a fast paced environment
• Strong organizational, planning and prioritization skills
• Proven problem solving skills and decision making ability
• Ability to maintain performance and quality under pressure
• Sense of style and solid understanding of the fashion industry.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

What Sets Us Apart

Salary: $52,000 - $61,000 (rate may be greater based on relevant experience)

Exclusive Benefits:

• Paid Time Off : Sick days, flexible days, and vacation to help you achieve a better work-life balance.
• Well-being first : Access a comprehensive benefits program designed to take care of you.
• Monthly Bonus : Attractive bonus potential to reward your efforts and outstanding performance! *
• Career Advancement : Opportunities for professional growth and career development.*
• Tuition Reimbursement : Invest in your future with financial support for your education.*
• Enjoy up to 70% off on your personal in-store purchases and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Generous Referral Policy : Refer your professional network and earn rewards for every successful hire - the more you refer, the more you earn! *

*Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.