Store Manager - Smart Centres St. John's East

Reitmanscanadalteltd; San Juan de Terranova; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Monthly bonus

Career advancement

Tuition reimbursement

Employee purchasing discount (up to 70

Generous referral policy

Job summary

Reitmans (Canada) Limited is seeking a Store Manager who will lead and inspire a fashion retail team. You will recruit, coach and develop talent while driving store performance and brand growth to deliver an exceptional customer experience.

You will manage operations, visual merchandising, and scheduling, ensuring compliance and high standards. A 3+ year leadership background in fashion retail and proficiency with POS/ERP/ATS are required. High school diploma required.

Qualifications

• 3+ years of store leadership or management experience.
• Strong communication and team mobilization skills.
• Ability to adapt in a fast-paced fashion retail setting.
• Solid organizational and planning abilities to meet store needs.
• Proven problem solving and decision making capabilities.
• Knowledge of fashion retail trends and presentation standards.
• Proficiency with POS, ERP, ATS and MS Office.
• Willingness to work a variable schedule including evenings and weekends.
• Able to stand for extended periods and lift up to 40 lbs.

Responsibilities

• Lead and coach a high-performing store team on the sales floor.
• Deliver exceptional customer experiences and satisfaction.
• Monitor metrics, identify opportunities and implement action plans.
• Recruit, onboard and develop talent to build depth and succession.
• Oversee operations, inventory, and compliance with procedures.
• Maintain visual standards and optimize product displays.
• Proactively solve problems and adapt to changing conditions.
• Foster a positive culture, teamwork and engagement; manage dress code.
• Delegate tasks, plan schedules and ensure adequate floor coverage.
• Leverage omni-channel strategies to enhance sales and service.

Skills

Leadership

Customer Service

Communication

Team Development

Sales & Merchandising

Organizational Skills

Problem Solving

Flexibility

People Management

Staff Training

Education

High school diploma

Tools

POS systems

ERP

ATS

Microsoft Office Suite

Job description

Reporting to the District Manager, join a team where your leadership will truly have an impact! As a Store Manager, you'll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You'll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
• Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
• Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.

• 3+ years of team management experience, ideally in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability
• Capability to be flexible and adapt in a fast paced environment
• Strong organizational, planning and prioritization skills
• Proven problem solving skills and decision making ability
• Ability to maintain performance and quality under pressure
• Sense of style and solid understanding of the fashion industry.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

What Sets Us Apart

• Salary: $50,000 - $55,000 (rate may be greater based on relevant experience)
• Paid Time Off : Sick days, flexible days, and vacation to help you achieve a better work-life balance.
• Well-being first : Access a comprehensive benefits program designed to take care of you.
• Monthly Bonus : Attractive bonus potential to reward your efforts and outstanding performance! *
• Career Advancement : Opportunities for professional growth and career development.*
• Tuition Reimbursement : Invest in your future with financial support for your education.*
• Enjoy up to 70% off on your personal in-store purchases and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Generous Referral Policy : Refer your professional network and earn rewards for every successful hire - the more you refer, the more you earn! *
• *Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience. The use of Artificial Intelligence may be used for candidate screening purposes. We thank all applicants. Only selected candidates will be contacted. #RCLInd #LI-CT1