Store Manager - Regenerative Meat Retail Leader

Rowe Farms; Toronto; On-site; CAD 65,000 - 86,000; Full time

Job summary

Rowe Farms is seeking a Store Manager to lead our retail butcher shop, ensuring exceptional customer service, sales growth, and financial performance. You will supervise staff, recruit, train, and schedule, while upholding Rowe Farms’ standards and safety policies.

The role requires strong leadership in a fast-paced environment, knowledge of meat retail, budgeting, stock control, and community engagement to promote the brand locally.

Qualifications

• Interest in regenerative farming and a passion for food.
• Retail or food merchandising, operations, and management knowledge.
• Previous management and people leadership experience in food retail.
• Strong understanding of the meat industry preferred.
• Experience recruiting, coaching, and developing team members in a retail environment.
• Excellent verbal and written communication, interpersonal and problem-solving skills.
• Exceptional customer service skills with ability to build loyalty.
• Strong organizational abilities and ability to manage multiple priorities.
• Experience with budgeting, cost control, driving sales, and business financials.
• Physical ability to perform tasks including standing, movement, and lifting heavy merchandise.
• Thorough understanding of health and food safety legislation and practices; MOHLTA safety awareness preferred.
• Valid Food Handler’s and First Aid Certifications are assets.
• Flexible availability and legal entitlement to work in Canada.

Responsibilities

• Responsible for all aspects of retail operations, including customer satisfaction, sales, budgets, and overall financial performance of the store including team member development and engagement.
• Executes our business strategy and leads team members to meet operational goals.
• Recruits, schedules, and trains team members to ensure a positive and productive working culture, and supervises and communicates with them to ensure engagement, safety, and superior customer service.
• Develops positive relationships with customers and the local community and promotes the organization by participating in local events.
• Merchandises the store strategically and appropriately to Rowe Farms’ standards.
• Manages stock levels and makes key decisions about stock control and shrink management.
• Maintains awareness of market trends in the retail industry and monitors local competition.
• Communicates and works closely with Store Managers and leaders from our partner businesses.
• Ensures Rowe Farms’ health and food safety standards are executed to provide high quality, safe food for customers and a safe working environment for employees.
• Completes other duties as assigned and required to meet the needs of the business.

Job description

Rowe Farms is seeking a Store Manager to lead our retail butcher shop, ensuring exceptional customer service, sales growth, and financial performance. You will supervise staff, recruit, train, and schedule, while upholding Rowe Farms’ standards and safety policies.

The role requires strong leadership in a fast-paced environment, knowledge of meat retail, budgeting, stock control, and community engagement to promote the brand locally.