Store Manager-Quinte Mall

Pandora; Belleville; On-site; CAD 50,000 - 70,000; Full time

Job summary

Pandora is seeking a passionate Store Manager to lead our Belleville location. This role involves driving sales, coaching a dedicated team, and creating memorable customer experiences. The ideal candidate will have significant experience in retail management, a knack for leadership, and a dedication to fostering customer loyalty.

Benefits

Competitive compensation package

Medical, Dental, Vision insurance

Growth opportunities through learning

PTO including vacation and holidays

Employee product discounts

Qualifications

• 3-5 years of Store Manager experience in a high-performance environment.
• Ability to connect with customers and build strong teams.
• Willingness to work flexible hours, including nights and weekends.

Responsibilities

• Manage sales team and ensure exceptional customer experience.
• Exceed sales goals and maintain operational standards.
• Coach and develop team members to enhance performance.

Skills

Communication

Leadership

Analytical Thinking

Recruitment

Tools

Microsoft Office 365

Retail Point of Sale Systems

Job description

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Developed strong Care in communication skills, both written and verbal.
• Ability to charm and captivate an audience, connecting with people at all levels.
• Sharp business acumen combined with analytical thinking to show and Deliver positive results.
• Talent in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point of sale systems.
• At least 18 years old with proof of identity and eligibility to work.
• Willingness to embrace a flexible work schedule that includes nights, weekends, and holidays, with the ability to stand for extended periods, lift 50+ pounds, and arrive on time.

Our Benefits:

• Competitive compensation package including base salary, bonuses, and RRSP programs.
• Extensive benefits such as Medical, Dental, Vision, Disability, Life and AD&D insurance, along with product discounts.
• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, and tuition reimbursement.
• PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewellery from high-quality materials at affordable prices. Our jewellery is sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide. We craft our jewellery at LEED-certified facilities in Thailand using recycled silver and gold. Our goal is to be carbon neutral by 2025, and we are committed to reducing emissions across our value chain. Pandora is listed on Nasdaq Copenhagen and reported DKK 23.4 billion in revenue in 2021.

Pandora’s recruitment procedures are transparent and fair, ensuring all applicants have equal opportunities by removing biases and identity-related elements from the process.

About Pandora NAM:

The Pandora North America team in the USA & Canada includes over 115 employees in offices, logistics centers, field positions, and stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores, most of which are owned and operated by Pandora.