Store Manager - Peoples Jewellers - Quinte Mall

Signet Jewelers Limited; Belleville; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in fine jewellery retail is seeking a Store Manager for their Quinte Mall location. The role involves leading store operations, managing staff, and ensuring exceptional customer service. Candidates should have retail experience, strong communication skills, and a commitment to a people-first environment.

Qualifications

• 3 years retail sales experience or 2 years sales plus 1 year management.
• Jewelry or specialty retail experience preferred; DCA certification is a plus.
• Bilingual skills are a plus.

Responsibilities

• Lead store operations to meet sales and customer satisfaction goals.
• Manage talent recruitment, onboarding, coaching, and development.
• Ensure exceptional customer service and resolve customer issues.

Skills

Communication

Interpersonal

Problem-solving

Education

Minimum 2 years of college preferred

Tools

MS Office

Job description

Store Manager - Peoples Jewellers - Quinte Mall

Store Manager - Peoples Jewellers - Quinte Mall

Apply locations: Canada - Quinte Mall - Belleville, ON
Time type: Full time
Posted on: Posted 2 Days Ago
Job requisition id: REQ_73948

Peoples Jewellers is a people-first company, recognized as the largest retailer of fine jewellery in Canada with over 90 locations. We are part of Signet Jewelers, a Great Place to Work-Certified company that believes love inspires love.

Position: Store Manager

Reports To: District Manager
Reporting to this Position: Assistant Store Manager, Jewelry Consultant, Sales Support, and Inventory Control

Responsibilities:

1. Lead store operations to meet sales, profitability, customer satisfaction, and inventory goals.
2. Promote a People First environment emphasizing diversity, inclusion, and customer relationships.
3. Communicate performance expectations and coach staff to uphold brand standards.
4. Ensure exceptional customer service and resolve customer issues proactively.
5. Develop strategies to attain sales targets and analyze operational reports for improvements.
6. Manage talent recruitment, onboarding, coaching, and development.
7. Foster a positive, respectful work environment aligned with DEI principles.
8. Maintain store appearance, compliance, and financial controls.
9. Schedule staff shifts to optimize store coverage and sales during peak and non-peak times.

Qualifications:

• Minimum 2 years of college preferred.
• At least 3 years retail sales experience or 2 years sales plus 1 year management.
• Jewelry or specialty retail experience preferred; DCA certification is a plus.
• Strong communication, interpersonal, presentation, and problem-solving skills.
• Proficient in MS Office and related technology.
• Bilingual skills are a plus.

Physical Demands & Work Schedule:

Must be able to stand, reach, sit, and lift up to 10 pounds. Flexible schedule including weekends, evenings, holidays, and extended hours during peak periods.

Additional Information:

Signet is committed to diversity and equal opportunity employment. Internal candidates should update their professional profiles accordingly. Click here to visit our careers page for more opportunities.