Store Manager - Ottawa Trainyards

RCL - Reitmans Canada Ltd/Ltée; Ottawa; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Well-Being Program

Monthly Bonus

Career Advancement

Tuition Reimbursement

Store Discount: up to 70% off

Referral rewards

Job summary

RCL - Reitmans Canada Limited is seeking a Store Manager to lead and develop a high-performing team across our PENN. Penningtons brand in Canada. You will coach staff, recruit talent, and drive store performance while delivering an exceptional customer experience.

You will manage operations, omnichannel initiatives, inventory, and visual standards, ensuring compliance and a culture of engagement. Strong fashion sense and 3+ years in fashion retail leadership are required.

Qualifications

• 3+ years of team management experience in fashion retail.
• Strong communication and leadership abilities.
• Flexible to work evenings, weekends, and holidays.
• Solid understanding of fashion trends and brand presentation.

Responsibilities

• Lead and inspire store team to achieve sales and service goals.
• Recruit, train and develop staff for high performance.
• Monitor store metrics and execute action plans to improve results.
• Manage inventory, compliance, and store operations.
• Ensure visual standards and product presentation align with brand.

Skills

Team management

Communication

People development

Organizational skills

Problem solving

Fashion retail

POS/ERP systems

Microsoft Office

Education

High school diploma

Tools

POS system

ERP

ATS

MS Office

Job description

PENN. Penningtons is the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and embrace fashion as a form of self-celebration. If you are passionate about body acceptance and refuse to compromise on your style or your career.

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.

Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

• Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
• Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
• Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.

• 3+ years of team management experience, ideally in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability
• Capability to be flexible and adapt in a fast paced environment
• Strong organizational, planning and prioritization skills
• Proven problem solving skills and decision making ability
• Ability to maintain performance and quality under pressure
• Sense of style and solid understanding of the fashion industry.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

What Sets Us Apart

Salary: $55,000 - $65,000 (rate may be greater based on relevant experience)

Exclusive Benefits

• Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance.
• Well-Being First: Access a comprehensive benefits program designed to take care of you.
• Monthly Bonus*: Attractive bonus potential to reward your efforts and outstanding performance!
• Career Advancement*: Opportunities for professional growth and career development.
• Tuition Reimbursement*: Invest in your future with financial support for your education.
• Enjoy up to 70% off* on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Generous Referral Policy*: Refer your friends and earn rewards for every successful hire – the more you refer, the more you earn!
• Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.

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