Store Manager - Ottawa Trainyards

PENN. Penningtons; Ottawa; On-site; CAD 55,000 - 65,000; Full time

Benefits offered by this job

Salary: 55,000–65,000 CAD

Paid Time Off

Benefits program

Monthly Bonus

Career Advancement

Tuition Reimbursement

Store discount up to 70%

Referral rewards

Job summary

PENN. Penningtons in Ottawa is seeking a Store Manager to lead a high-performing team and deliver exceptional customer service. You will recruit, develop talent, and drive store performance while upholding brand standards and a culture of excellence.

You will oversee operations, inventory control, and visual merchandising, ensuring strong omnichannel execution and strategic staffing. This role requires a flexible schedule including evenings and weekends.

Qualifications

• 3+ years of team management experience, ideally in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability
• Capability to be flexible and adapt in a fast paced environment
• Strong organizational, planning and prioritization skills
• Proven problem solving skills and decision making ability
• Ability to maintain performance and quality under pressure
• Sense of style and solid understanding of the fashion industry.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.

Responsibilities

• Inspire and develop a high-performing team in a positive environment.
• Maintain an active presence on the sales floor to guide and motivate.
• Deliver an outstanding customer experience and prioritize customer satisfaction.
• Monitor key metrics, identify opportunities, and implement action plans to optimize results.
• Attract top talent, plan succession, and build a high-performing team through training and performance management.
• Manage inventory, compliance, and procedures.
• Maintain an appealing environment aligned with presentation standards.
• Propose creative, tailored solutions to challenges and drive improvements.
• Foster a positive environment that encourages teamwork and engagement.
• Ensure optimal floor coverage and schedule plans based on needs.
• Maximize sales and customer service through omnichannel integration.

Skills

Leadership

Customer experience

Team management

Communication

Flexibility

Education

High school diploma

Tools

POS

ERP

ATS

MS Office

Job description

• Job Type: Replacement
• Status: Permanent

Company Description

PENN. Penningtons is the premier Canadian destination for plus-size fashion. As champions of body acceptance and size inclusivity, we stand as dedicated partners and advocates for our customers. We empower women to be fearless and embrace fashion as a form of self-celebration. If you are passionate about body acceptance and refuse to compromise on your style or your career.

RCL - Reitmans Canada Limited has been a proudly Canadian company since our founding in Montreal, Quebec since 1926, with over 400 stores across the country and three fashion brands — Reitmans, RW&CO, and PENN. Penningtons.

Job Description

Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.

Key Responsibilities

• Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
• Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
• Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.

Qualifications

• 3+ years of team management experience, ideally in fashion retail or equivalent.
• Demonstrated communication skills and team mobilization ability
• Capability to be flexible and adapt in a fast paced environment
• Strong organizational, planning and prioritization skills
• Proven problem solving skills and decision making ability
• Ability to maintain performance and quality under pressure
• Sense of style and solid understanding of the fashion industry.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• High school diploma required.

Additional Information

What Sets Us Apart

Salary: $55,000 - $65,000(rate may be greater based on relevant experience)

• Paid Time Off: Sick days, flexible days, and vacation to help you achieve a better work-life balance.
• Well-Being First: Access a comprehensive benefits program designed to take care of you.
• Monthly Bonus*: Attractive bonus potential to reward your efforts and outstanding performance!
• Career Advancement*: Opportunities for professional growth and career development.
• Tuition Reimbursement*: Invest in your future with financial support for your education.
• Enjoy up to 70% off*on personal purchases in your store and 50% off all RCL brands (Reitmans, RW&CO, PENN. Penningtons)
• Generous Referral Policy*: Refer your friends and earn rewards for every successful hire – the more you refer, the more you earn!

*Certain conditions apply

Reitmans (Canada) Limited is an equal opportunity employer committed to a diverse, inclusive, and accessible workplace where everyone belongs. If you are contacted for an employment opportunity, please advise us of any accommodation required throughout the recruitment process. All information provided will be kept confidential and used solely to support an accessible candidate's experience.

The use of Artificial Intelligence may be used for candidate screening purposes.

We thank all applicants. Only selected candidates will be contacted.