Store Manager - Montreal

Storage Mart; Montreal; On-site; Full time

Job summary

StorageMart is seeking a Store Manager in Montreal to enhance business growth and customer satisfaction. This role requires overseeing daily operations, providing exceptional service, and maintaining a clean and secure facility. With competitive compensation and benefits, join us in a thriving retail sector and make a positive impact in the community.

Benefits

Competitive Compensation Package

Extended medical benefits

Tuition reimbursement

Paid Time Off

Mileage paid for business travel

Retirement Contributions

Recognition Programs

Qualifications

• 3 years of relevant experience in hospitality, retail, or customer service.
• Strong communication and problem-solving abilities.
• Willingness to work outdoors and hands-on maintenance.

Responsibilities

• Support store operations and maximize sales.
• Engage customers and deliver exceptional service.
• Maintain facility cleanliness and safety.

Skills

Communication

Problem Solving

Organizational Skills

Time Management

Customer Service

Education

High school diploma or equivalent

Associate’s degree or 2 years of college (substitution)

Tools

Excel

Word

Job description

Posted Thursday, June 12, 2025 at 4 : 00 AM

Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K.

StorageMart has an immediate opening for a Store Manager to join our team!!

Are you ready to be a vital part of a thriving sector in retail? At StorageMart, we pride ourselves on being a key customer touchpoint, where every interaction counts. Our core values - Easy, Clean, Service - reflect our commitment to making the customer experience seamless, providing the cleanest facilities, and delivering service that stands out.

Your Role : As a Store Manager, you will :

Support Store Operations : Collaborate with the Regional Manager to enhance business growth and maximize sales. Follow up on leads (on-line, phone and walk-ins). Provide on-site guidance to other staff (assisting, tasking, training, setting example)

Deliver Exceptional Customer Service : Engage with customers through phone, face-to-face, and email, ensuring they feel valued and supported.

Maintain Our Facility : Open, operate and close the office while keeping the center clean, safe and secure for our customers and their belongings. Provide basic maintenance such as sweeping, snow removal, light bulb replacement, trash pick-up, etc. using tools such as brooms, shovels, leaf blowers, snow blowers etc.

Manager Accounts : Handle customer accounts, assist with account setup, and oversee general administrative tasks, including debt management. Prepare all documents required on a daily, weekly and / or monthly basis as required by the company and / or supervisory staff.

Travel Between Locations : Occasionally support other stores while maintaining our consistent standards across all sites.

What We're Looking For :

Education : high school diploma or equivalent. An associate’s degree or 2 years of college may be substituted for part of the experience requirement.

Experience : 3 years of relevant experience (including but not limited to hospitality, retail, sales, casual dining, customer service). Computer skills – Excel, Word, ability to learn software used.

People Skills : Strong communication and problem-solving abilities to effectively address customer needs.

Detail Oriented : Exceptional organizational and time management skills.

Hands on Attitude : Willingness to work outdoors and maintain grounds.

Requirements : A valid driver's license, valid insurance, and vehicle (mileage reimbursement) and basic computer skills.

Why Choose StorageMart?

Competitive Compensation Package : $ 20 / hr. + commission. Extended medical benefits, Tuition reimbursement, Paid Time Off, Mileage paid for business travel.

Retirement Contributions : Company contributions to your retirement.

Growth Opportunities : A rewarding role where you can learn about every aspect of the business.

Recognition Programs : Milestone awards, company events and use of Bonusly.

About StorageMart : With a presence across the U.K., Canada and the United States, StorageMart is one of the largest independent providers of self-storage solutions for businesses and individuals alike. Join us as we expand our portfolio and make a positive impact in our communities!

Ready to make a difference? Apply today and become a part of the StorageMart family!

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