Store Manager - Mayfair Mall

BAILEY NELSON AUSTRALIA FRANCHISING PTY LTD; Victoria; On-site; CAD 60,000 - 86,000; Full time

Benefits offered by this job

Monthly bonuses

Annual bonus

Product discount

Leadership conferences

Learning platform access

Store team allowance

Job summary

Bailey Nelson is seeking an energetic Store Manager to lead our new Victoria store, coordinating a passionate team to deliver exceptional eyecare and eyewear experiences. You will drive sales, nurture customer relationships, and ensure smooth operations in a dynamic retail environment.

Ideal candidates bring retail or optics leadership experience, a passion for customer service, and the ability to mentor staff while achieving store goals.

Qualifications

• Experience in Retail and/or Optics in a Senior Assistant Store Manager or Store Manager role.
• Demonstrated leadership to coach and develop a team.
• Strong focus on customer experience and store performance.

Responsibilities

• Lead and mentor the store team to deliver exceptional customer experiences.
• Oversee daily operations and store performance to meet targets.
• Collaborate with store Optometrists to drive growth in clinic and retail areas.
• Foster a positive, fast-paced store culture and adapt to change.

Skills

Retail experience

Leadership

Team management

Customer service

Time management

Operational planning

Job description

Bailey Nelson is currently in search of an incredible Store Manager to join our amazing team at our new store to be opened at Mayfair Mall, Victoria.

At Bailey Nelson, we’re all about changing how our customers see the world and how the world sees them. We are a tight-knit bunch of down to earth individuals who look for ways to relentlessly improve on everything we do, every day.

We believe our team is the secret to our success. Our people and the interactions we have with one another and with our customers are what defines the essence of who we are, and why we are fast becoming the smarter choice in eyewear for our customers.

As a Bailey Nelson Store Manager, you’ll lead your passionate and committed team to deliver the best possible experience to your customers every day… and hit some exciting goals along the way.

What you will get from us:

• A job where you can make a real difference to meeting customers' eyecare needs.
• Competitive salary for the right person with the right experience for the role including monthly target based bonuses and a juicy annual bonus
• Participation in our program of leadership to stretch you, elevate your skills and foster tightknit relationships across your state or region.
• Experiencing our Annual 3 day Leadership Conference where you will be part of broader business discussions and performance as well as a chance to let your hair down and celebrate being part of BN with the entire Leadership Team.
• Access to our in person & web-based learning platform to keep you in the know with all things BN and to streamline training and communication.
• A generous product discount not only for you, but for your friends & family as well.
• A monthly allowance for your store to reward, incentivize and recognize your team.
• 40 hours of work per week (Tuesday to Saturday).

What we need from you:

• Experience – Previous experience in Retail and/or Optics in a Senior Assistant Store Manager or Store Manager position (If you don’t have Optical experience you must be willing to dive in, learn and practice all things Optical!).
• Passion – A genuine passion for creating amazing customer experiences, helping solve their eyecare and eyewear needs and deliver outstanding outcomes for both them and your store.
• Energy – A love of being in a fast paced, growing business and able to adapt to change, lead by example with positivity and a can-do attitude.
• Leadership – Commitment to inspiring, motivating, training and developing your team to be the best they can be.
• Effectiveness – Ability to effectively manage your time and all operational requirements of your store without ever compromising the customer experience.
• Team – Passion for building a strong partnership with your store Optometrists, allowing you to approach your store as a leadership team and to jointly identify opportunities for growing your store via both the clinic and retail spaces.
• Drive – A true love of achieving and driving results through your team.

So… if you have just read about your dream job, don’t sit back and ponder what might have been! Send us your resume so we can hear all about why you are the perfect person for this role, and if we are feeling the vibe just as much as you are we will be in touch to chat to you in person.