Store Manager- Lansdowne Place

Pandora; Peterborough; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading global jewelry brand as a Store Manager in Peterborough, Ontario. You will engage customers, lead your team to achieve sales goals, and embody the brand's values. This role includes managing a team and ensuring exceptional customer experiences while fostering a culture of enthusiasm and dedication at Pandora.

Benefits

Competitive compensation including base salary and bonuses

Extensive benefits including Medical, Dental, Vision, and Life insurance

Growth opportunities through development programs and tuition reimbursement

PTO including vacation and personal days

Qualifications

• 3-5 years of experience as a Store Manager in high-performance selling environments.
• Strong communication skills, both written and verbal.
• Ability to charm and connect with people.

Responsibilities

• Coach and manage a team of Assistant Store Managers and Sales Associates.
• Strive to exceed individual and store sales goals.
• Create unforgettable shopping moments and build brand loyalty.

Skills

Communication

Leadership

Business Acumen

Analytical Thinking

Tools

Microsoft Office 365

Retail Point of Sale Systems

Job description

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role involves engaging with customers on the sales floor and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job requires completing an assessment emailed to you after submitting your application.

Our Store Managers excel when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Strive to exceed individual and store sales goals by building genuine connections with our fans.
• Aim to surpass KPIs and set new records, achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability and providing real-time feedback to help achieve KPI goals.
• Build loyal fans by engaging authentically and fostering lasting connections beyond transactions.
• Expand your network and attract top talent into Pandora across seasonal and core hiring for roles like Assistant Store Manager, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and HR to address performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience to ensure visual merchandising directives, operational processes, and talent development are executed effectively.
• Perform other duties as assigned.

To craft your career with us, you should have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Strong communication skills, both written and verbal, demonstrating a sense of care.
• The ability to charm and connect with people at all organizational levels.
• Sharp business acumen and analytical thinking capable of delivering positive results.
• Skills in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 and retail point of sale systems.
• At least 18 years old with proof of identity and work eligibility.
• A flexible work schedule including nights, weekends, and holidays, with the ability to stand for extended periods and lift 50+ pounds.

Our Benefits:

• Competitive compensation including base salary, bonuses, and RRSP programs.
• Extensive benefits such as Medical, Dental, Vision, Disability, Life and AD&D insurance, along with gift cards and product discounts.
• Growth opportunities through learning and development programs, feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO including vacation, personal, sick, birthday, celebration days, and holidays.

About Pandora:

Pandora designs, manufactures, and markets high-quality, hand-finished jewelry at affordable prices. Our products are sold in over 100 countries through more than 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide, with manufacturing in Thailand using recycled materials. We aim to be carbon neutral by 2025 and are committed to sustainability and reducing emissions. Pandora is listed on Nasdaq Copenhagen and reported DKK 23.4 billion in revenue in 2021.

Our recruitment process is transparent and fair, encouraging applicants to refrain from including identity-related information such as photos, marital status, or age.

About Pandora NAM:

The North American team includes over 115 employees in New York and Baltimore offices, 80+ in our Maryland logistics center, 100+ field staff, and 3,900+ store employees. The U.S. is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, over 300 of which are company-owned.