Store Manager- Lansdowne Place

Pandora; Ontario; On-site; CAD 55,000 - 75,000; Full time

Job summary

Pandora, a leader in jewelry, seeks a passionate Store Manager to drive sales and enhance customer experiences in Ontario. The successful candidate will lead a dedicated team, engage with customers, and uphold brand values. This role offers the opportunity to craft a remarkable career in a supportive and dynamic environment, with comprehensive benefits and growth opportunities.

Benefits

Robust compensation package with base salary and bonuses

Extensive benefits including Medical, Dental, Vision coverage

Growth opportunities through learning and development programs

Paid Time Off including vacation and holidays

Qualifications

• Minimum 3-5 years experience in a store management role.
• Strong communication skills, both written and verbal.
• Ability to charm and captivate an audience.

Responsibilities

• Drive sales while enhancing customer experiences.
• Coach teams and manage performance to achieve sales goals.
• Implement visual merchandising directives.

Skills

Leadership

Communication

Customer Engagement

Analytical Thinking

Education

Experience as a Store Manager

Tools

Microsoft Office 365 Suite

Job description

As the largest jewellery brand in the world, we give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• All other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Developed a sense of Care in your communication skills, both written and verbal.
• The ability to charm and captivate an audience, connecting with people at all levels.
• Business acumen sharper than a diamond, coupled with analytical thinking to deliver positive results.
• Skilled in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
• At least 18 years old and able to provide proof of identity and work eligibility.
• Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays, with the ability to stand for extended periods, lift 50+ pounds, and arrive punctually.

Our Benefits:

• Robust compensation package including base salary, bonuses, and RRSP programs to secure your financial future.
• Extensive benefits including Medical, Dental, Vision, Disability, Life and AD&D insurance, anniversary gift cards, and product discounts.
• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Our jewellery is sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide. We craft our jewellery at two LEED-certified facilities in Thailand, using mainly recycled silver and gold. We aim to be carbon neutral by 2025 and are part of the Science Based Targets initiative to reduce emissions across our value chain. Pandora is listed on Nasdaq Copenhagen and reported a revenue of DKK 23.4 billion in 2021.

Pandora's recruitment procedures are transparent and fair, designed to remove bias and ensure equal opportunities. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age.

About Pandora NAM:

The Pandora North America team includes over 115 employees in New York & Baltimore offices, 80+ in our Logistics Center in Maryland, 100+ in field positions, and 3,900+ in our owned and operated stores. The USA is Pandora's largest market, with over 1,400 points of sale, including over 420 concept stores, more than 300 of which are owned and operated by Pandora.