Store Manager - Diamond - Retail (12-18 Month Contract)

Roots Corp.; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading Canadian retailer is seeking a Store Manager for a 12-18 month contract in Toronto. This role focuses on creating exceptional customer experiences, leading a dedicated team, and achieving sales targets. Ideal candidates will have strong leadership and retail experience, with a commitment to fostering a diverse and inclusive workplace.

Qualifications

• Minimum of 3 years related experience in retail apparel.
• Strong leadership skills demonstrated through KPI results.
• Proven sales achievements in high-volume stores.

Responsibilities

• Achieve store sales targets by executing company standards.
• Provide ongoing coaching and development to staff.
• Build and maintain customer loyalty through excellent shopping experiences.

Skills

Leadership

Communication

Problem Solving

Organizational Skills

Team Building

Job description

Store Manager - Diamond - Retail (12-18 Month Contract)

220 Yonge St, Toronto, ON M5B 2H1, Canada

Job Description

Posted Wednesday, February 12, 2025 at 5:00 AM

Roots is more than just an iconic Canadian retailer; we are a passionate team that values integrity, trust, and doing what is right. We foster a space for growth and development, with teams dedicated to results and committed to Roots' success. We aim to build long-standing relationships with partners who uphold high ethical standards.

At Roots, we seek dynamic individuals interested in retail and fashion, who enjoy challenges and share our vision for a sustainable planet. Roots embodies a culture and lifestyle, and our success relies heavily on our people. We ensure our staff has the knowledge, skills, and competencies to excel, supported by systems that promote continuous learning and development. We encourage our team members to 'spread their roots' and grow within the company.

Nature & Scope:

Reporting to the District Manager, the Store Manager is responsible for creating and maintaining an exceptional Roots Experience for customers and employees. Key responsibilities include leadership development, succession planning, and coaching. The Store Manager models and aligns with Roots' guiding principles and beliefs.

Key Job Responsibilities:

1. Achieve store sales targets by executing company standards, policies, and procedures, while providing superior customer service.
2. Provide ongoing coaching and development to staff based on individual strengths and areas for improvement to meet sales goals.
3. Develop action plans to enhance individual performance and productivity.
4. Build and maintain customer loyalty through excellent shopping experiences and timely resolution of issues.
5. Lead by example in sales and customer service excellence.
6. Proactively recruit qualified candidates to meet staffing needs.

Qualifications and Experience Required:

• Minimum of 3 years related experience in retail apparel.
• Strong leadership skills demonstrated through KPI results, retention, and coaching.
• Experience in visual planning and merchandising.
• Proven sales achievements in high-volume stores.
• Ability to manage resources effectively to meet service standards.
• Capability to handle multiple situations calmly and efficiently.
• Excellent communication, leadership, and interpersonal skills.
• Strong organizational, planning, and problem-solving abilities.
• Ability to prioritize tasks and manage time effectively.
• Strong team-building skills with experience in coaching and mentoring.

At Roots, we recognize that skills are developed through diverse experiences. We are committed to reflecting Canada's diversity in our products, team, and workplace culture. We welcome applications from all backgrounds and encourage you to apply even if you don't meet every requirement. Accommodations are available throughout the recruitment process.

220 Yonge St, Toronto, ON M5B 2H1, Canada