Store Manager (Conestoga Mall)

Swatch; Ontario; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading company in luxury goods seeks a Store Manager for a new location in Ontario. You will be responsible for driving sales, managing daily operations, and leading a team to deliver exceptional customer service. This role offers competitive salary and benefits, including health coverage and a company discount.

Benefits

Health benefits, including dental and vision coverage

RRSP contributions with company match

Company discount

Life insurance

Paid Vacations

Paid sick days

Qualifications

• At least 3 years of retail leadership experience, preferably in fashion or accessories.
• Strong communication skills (verbal & written).
• Effective leadership skills to mentor and motivate the retail team.

Responsibilities

• Lead excellent customer service and set sales targets.
• Manage daily operations and ensure accurate reporting.
• Oversee recruitment, training, and performance evaluations.

Skills

Communication

Leadership

Customer Service

Self-Motivated

Tools

MS Office

POS Systems

Job description

3 days ago Be among the first 25 applicants

The Company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

The Company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Job Description

This is an anticipatory hiring opportunity for a new store opening. The tentative start date for this role is June 14, 2025.

As a Store Manager, you'll directly report to the Brand Manager and take full responsibility for the business's overall management. Your key role includes ensuring strict adherence to company policies and procedures, driving sales by motivating staff, and providing exceptional customer service to foster sales growth. You will execute and meet operational objectives, possessing Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.

Starting base pay of $60,000.00 plus monthly performance bonus.

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid Vacations
• Paid sick days
  
  
  

Responsibilities include:

• Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par
• Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely
• Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans
• Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation
• Compliance: Maintain safety standards, act as a policy and procedure role model
  
  
  

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Profile

• Availability to work opening and closing shifts; flexible hours including weekends and holidays
• Strong communication skills (verbal & written), including strong relationship building skills
• Must be a self-starter who works well independently and in team environments
• Ability to communicate in a clear concise and understandable manner
• Effective leadership skills to mentor and motivate retail team
• Results oriented with a high level of energy and enthusiasm
  
  
  

Professional Requirements

• At least 3 years retail leadership experience, preferably in fashion and/or accessories
• Intermediate computer skills with working knowledge of MS Office
• At least 5 years of customer service experience
• Experience working with POS systems
  
  
  

Job Location: 550 King St N, N2L 5W6 Toronto MV B, Canada (Ontario)

Company Address: The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Luxury Goods and Jewelry and Retail

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