Store Manager

Under Armour, Inc; Windsor; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Retail Store Manager to lead their team in delivering exceptional customer experiences while driving sales and operational excellence. This role is pivotal in establishing strategic plans and analyzing performance metrics to achieve business goals. As a leader, you will inspire your team, manage store operations, and ensure compliance with company standards. If you are passionate about retail and have a knack for leadership, this opportunity allows you to make a significant impact while being part of a dynamic and inclusive environment that values diversity and teamwork.

Benefits

Paid Volunteer Days

Maternity and Parental Leave

Health & fitness benefits

Employee discounts

Qualifications

• Minimum 3 years management experience in retail.
• Strong analytical and communication skills required.

Responsibilities

• Lead a team to achieve sales and profitability targets.
• Manage store operations and ensure compliance with standards.

Skills

Advanced numeracy skills

Advanced communication skills

Fluency in English

Analytical interpretation

Interpersonal skills

Critical thinking

Education

High school diploma or equivalent

Tools

Computer technology

Job description

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At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

The Retail Store Manager acts as the “Business Owner” of the store and is responsible for merchandising, financial management, sales staff supervision, and overall store leadership. This role leads a team in achieving sales and profitability targets. The Retail Store Manager maintains operational and merchandising excellence to deliver a customer experience unique to Under Armour.

Your Impact

• Establish and execute a strategic plan to achieve planned sales and key performance indicators
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
• Drive performance through customer service, human resources, inventory control, and store appearance

Brand image & Customer Experience

• Act as the leader on duty and consistently model the brand’s service standards and selling behaviors
• Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions

Retail Operations

• Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
• Oversee and ensure efficiency of all daily operational procedures
• Complete store audit compliance and shrink results aligning with loss prevention standards
• Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets
• Lead visual directives including planning, scheduling, and executing within allotted timeframe
• Analyze merchandise reports and moves to maximize presentation
• Maintain a safe environment of a neat, clean, and organized sales floor, cash wrap and fitting room
• Motivate and inspire the team through Under Armour’s Core Competencies, and functional behaviors
• Build relationships with teammates, peers, and supervisors to lead positive change
• Lead the management team through execution of all performance management tools
• Effectively communicate with the management team to align and help drive business strategy
• Proactively seek personal learning and development opportunities to build leadership skill set
• Evaluate store sales and payroll goals using payroll reports and tools; adjusting schedules as needed
• Recruit, hire, develop, and retain high performing teammates
• Teach, train, and coach the store leadership team through completion of Division of Responsibilities (DOR)
• Develop succession plans creating career paths for teammates
• Manage store census, seasonal hiring and turnover, network, recruit, and interview
• Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance

Qualifications

• Advanced numeracy, literacy, and advanced communication skills
• Fluency in local language and English
• Ability to interpret analytics
• Knowledgeable of employment laws including compliance with federal, state, and local requirements
• Advanced interpersonal skills
• Proficient in the use of computers and other technology
• Demonstrate ability to identify complex problems and evaluate solutions using logic and reason
• Demonstrated critical thinking in a fast-paced and deadline-oriented environment

Requirements

• Minimum 3 years management experience
• Minimum one year management in a sports/apparel & footwear retail environment
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends

Physical Requirements

• Ability to handle or relocate products up to 25 lbs/12kgs
• Able to stand and move about for extended periods of time with short breaks
• Ability to freely access all areas of the store; including the selling floor, stock and register area
• Reasonable accommodations may be made to assist in performing the essential responsibilities

Base Compensation

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

• Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
• Maternity and Parental Leave for eligible and FMLA-eligible teammates
• Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being

Our Commitment to Diversity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.