Store Manager

Canco Petroleum Ltd.; Windsor; On-site; CAD 55,000 - 75,000; Full time

Job summary

Canco Petroleum Ltd. is looking for a Site Manager to oversee operations at their gas stations in Windsor. The role involves managing staff, ensuring customer satisfaction, and maintaining compliance with regulations. Ideal candidates will have management experience in the gas or convenience sectors and strong leadership skills.

Qualifications

• 3+ years of proven experience in a management role.
• Experience in gas, convenience, or fast-moving consumer goods.

Responsibilities

• Supervise and manage overall operations of the gas station.
• Recruit, develop, and train staff.
• Ensure high levels of customer satisfaction.

Skills

Conflict Management

Customer Service

Analytical Skills

Problem Solving

Job description

Canco, we’re Canadian born and raised. We are an independent chain of gas stations launched in 2016. A bold alternative to big-box retailers, Canco was born from a vision to become a leading gas retailer brand. We purchase directly from major fuel refineries and terminals in Canada to ensure premium products are offered at competitive prices. Proudly local, we put people first and run our business with honesty, integrity and excellence.

The Role :

Canco is seeking a driven and strong-minded Site Manager to join our team at a Canco location within Windsor. This role will be responsible for the day-to-day operations and management of Canco Gas Stations and Stores. The primary goal of the Site Manager is to ensure profitability of the site while providing excellent customer service as per Canco standards. You should be a team player that is ready to support, mentor, and train your team members!

Responsibilities :

• Supervise and manage the overall operations of the gas station.
• Monitor and manage fuel inventory levels.
• Oversee the maintenance of equipment and facilities.
• Recruitment, development, training, and supervision of all staff.
• Implement and ensure adherence of all site / employee safety protocols.
• Schedule employee shifts and manage staffing levels.
• Resolve employee issues and conflicts.
• Ensure high levels of customer satisfaction.
• Address customer complaints and concerns.
• Monitor and maintain cleanliness and organization of the gas station.
• Monitor and manage daily cash and sales transactions.
• Oversee the ordering and receiving of fuel and other merchandise.
• Manage inventory levels and conduct regular audits.
• Monitor and control losses due to theft.
• Maintain accurate records of sales, inventory, and other relevant data.
• Prepare and submit reports to upper management as required.
• Identify and communicate market opportunities.
• Ensure compliance with all local, provincial, and federal regulations.

What You Bring :

• Experience in gas, convenience or fast-moving consumer goods.
• 3+ years of proven experience in a management role.
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
• Highly skilled in Conflict Management and Customer Service.
• Strong analytical and problem-solving skills.
• Strong work ethic and attention to detail and accuracy.
• Excellent verbal and written communication skills.