Store Manager

goeasy Ltd; Windsor; On-site; CAD 45,000 - 65,000; Full time

Job summary

goeasy Ltd. seeks a Store Manager to drive retail growth and oversee operations in Windsor. This role includes managing daily activities, enhancing customer experiences, and leading a team through coaching. Candidates should possess leadership experience and a strong commitment to customer satisfaction. Full training is provided to ensure success in this role.

Benefits

Monthly incentive plans

RRSP and Employee Share Purchase Plan matching

Extended healthcare coverage

Paid volunteer days and Sundays off

Employee discounts on furniture and appliances

Tuition Assistance Program

Leadership development programs

Qualifications

• Experience in a leadership capacity, preferably in a sales environment.
• Excellent communicator focused on driving sales and customer satisfaction.
• Ability to lift 50+ pounds and pass various background checks.

Responsibilities

• Oversee day-to-day store operations to maximize profitability.
• Manage customer accounts and ensure operational effectiveness.
• Deliver best-in-class service during product delivery.

Skills

Leadership

Communication

Customer service

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one ofNorth America’s Most Engaged Workplaces,we want the best to join our team.

easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.

As a Store Manager, you will maximize store profitability through overseeing all day-to-day operations of sales, collections, and product delivery by leading your team through coaching and training.

No experience, but enjoy helping people develop their potential? We offer full comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

• Monthly incentive plans
• RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
• Perkopolis employee discount program
• Employee discounts on furniture, electronics, and appliances
• easyloans – employees have access to loans at lower interest rates
• Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and annual awards
  • President’s Trip – week-long dream vacations for top performers
  • Leadership development programs – over 70% internal promotion rate!

What you will do:

• Own and drive retail store growth by ensuring every sale transaction is optimal for both the customer and their retail business
• Buildsuperiorcustomersalesexperiencesby welcoming and engaging customers
• Be a strong brand ambassador through knowledge and understanding of our business, to be considered a subject-matter-expert during sales opportunities
• Manage retail operationsby managing customer accounts, collection activities, and the merchandising and maintenance of the store
• Deliver best in class service when supporting the delivery of our products to customers homes
• Manage accounts receivables by monitoring overdue accounts on a weekly basis
• Ensure retail operational effectiveness by overseeing all collection items for the store and ensure all retrieved sales items are cleaned, refurbished and repaired at the retail store in a timely manner

Who you are as the successful candidate:

• Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment
• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction
• Compassionate and operate with integrity on every sale – will care deeply for our customers!
• Full class driver’s license with a driver’s abstract in good standing
• Ability to lift 50+ pounds and move home goods
• Able to pass background checks (criminal, employment, and credit)

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.