Store Manager

lordco; Vancouver; On-site; CAD 75,000 - 95,000; Full time

Job summary

Lordco Auto Parts is seeking a Store Manager in Vancouver, BC. This role leads a high-performing team to deliver exceptional customer service while driving store performance and growth.

The right candidate will bring strong leadership, a proven track record in retail management, and the ability to manage multiple priorities in a fast-paced environment. Relocation assistance is available, and the position offers base salary plus commissions, reflecting the store’s performance.

Qualifications

• 3-5 years of experience in auto parts retail.
• Proven leadership and people management abilities.
• Excellent verbal and written communication skills.
• Able to manage multiple priorities and meet deadlines.

Responsibilities

• Lead, coach and develop a high-performing store team to deliver top customer service and business results.
• Coordinate regular meetings and provide updates on store initiatives.
• Partner with recruitment to build and maintain a complete team.
• Mentor staff for growth and conduct annual evaluations to address gaps.
• Drive continuous improvement in processes, procedures and productivity.
• Create effective store schedules to support operations and targets.
• Ensure merchandise displays and product availability drive sales and profitability.

Skills

Leadership

Team development

Customer service

Communication

Tools

Store scheduling

Cycle counting

Job description

Position: Store Manager

Location: Vancouver, BC

Elevate Your Career with Lordco Auto Parts – Management Opportunities in Vancouver, BC!

Are you ready to propel your career forward? Lordco Auto Parts is offering a fantastic opportunity for an ambitious individual to step into a Store Manager role in one of Canada’s most dynamic markets.

Vancouver, BC, offers the best of both worlds—an energetic urban environment surrounded by some of the most stunning natural landscapes in the country. From the mountains to the ocean, the city provides year-round access to outdoor activities alongside a thriving, diverse community. With its strong economy, vibrant neighborhoods, and unmatched lifestyle opportunities, Vancouver is an exciting place to build a meaningful career while enjoying everything the West Coast has to offer.

Why Lordco?

• Career Growth:Develop your skills and advance in a company that values your ambition.
• Relocation Assistance:We provide support for the right candidate to help you transition smoothly to your new role.
• Vibrant Community: Chilliwack is known for its strong sense of community spirit, outdoor adventure opportunities, a vibrant country music scene, and a mix of urban amenities with a rural feel.
• Helpful Staff:Whether you’re gearing up for a weekend project or need expert advice on the go, the team at our Chilliwack location is ready to help! Known for their friendly service and deep knowledge, they’ve got you covered with the right parts and support—every time.

Lordco Auto Parts is Canada’s largest independently‑owned automotive parts retailer, with over 100 locations across Western Canada. As a family‑owned and operated business since 1974, we want you to feel valued and welcomed within our diverse and inclusive team.

What You’ll Do:

Leadership

• Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results fueled by a positive store culture.
• Participate in regular meetings and provide updates on store initiatives.
• Maintains a complete team, actively working with therecruitment team in the hiring process.

Mentorship

• Coach, mentor, and develops staff for future growth.
• Conduct annual staff evaluations with store team and coach to improve any performance gaps.
• Leads effective meetings /coaching sessions, keeping theteam well informed of pertinent information.

Operations

• Drive continuous improvement in processes, procedures, and productivity.
• Effective store scheduling to support business operations.
• Identify areas of growth within store operations to help ensure targets are achieved.
• Responsible for managing store cycle count process and ensure compliance on OH&S policies and procedures.

Customer Service

• Ensure customer needs are met, and the service provided by the store team is friendly, efficient, and accurate.
• Respond to customer complaints in a timely, appropriate, and professional manner.
• Ensure that all products and displays in the store are merchandised effectively to maximize sales and profitability.

Do you fit the part?

• 3-5 years of experience in the auto parts retail business.
• Ability to lead be example and develop a team.
• Strong leadership and people management abilities.
• Ability to produce results while maintaining a positive team environment.
• Excellent verbal and written communication skills.
• Excellent organizational skills and the ability to meet deadlines.
• Detail-oriented and able to manage multiple priorities at once.

Annual pay range is $75K - $95K based on store performance and experience, including base salary and commissions.

At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation.