Store Manager

lordco; Victoria; On-site; CAD 95,000 - 110,000; Full time

Benefits offered by this job

Relocation assistance

Career growth

Vibrant community

Helpful staff

Job summary

Lordco Auto Parts in Langford, BC is seeking a Store Manager to lead a dynamic team and deliver outstanding customer service. You will recruit, coach, and develop staff, drive store operations, scheduling, and continuous improvement, and participate in leadership meetings.

Relocation assistance is available for the right candidate, with a competitive annual pay range of 95K to 110K plus commissions, reflecting store performance. Join a company committed to growth and inclusive values.

Qualifications

• 3–5+ years of auto parts retail management experience.
• Proven leadership and people management abilities.
• Excellent verbal and written communication skills.
• Excellent organizational skills and the ability to meet deadlines.
• Detail-oriented and able to manage multiple priorities at once.

Responsibilities

• Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results.
• Participate in regular meetings and provide updates on store initiatives.
• Maintain a complete team, actively working with the recruitment team in the hiring process.
• Coaches, mentor, and develops staff for future growth.
• Conduct annual staff evaluations with store team and coach to improve performance gaps.
• Leads effective meetings/coaching sessions, keeping the team informed of pertinent information.
• Drive continuous improvement in processes, procedures, and productivity.
• Effective store scheduling to support business operations.
• Identify areas of growth within store operations to help ensure targets are achieved.
• Responsible for managing store cycle count process and ensure OH&S compliance.
• Ensure customer needs are met, and the service provided by the store team is friendly and accurate.

Skills

Leadership

People management

Recruitment

Communication

Organization

Attention to detail

Job description

Position: Store Manager

Location: Langford, BC

Elevate Your Career with Lordco Auto Parts – Management Opportunities in Langford, BC!

Are you ready to propel your career forward? Lordco Auto Parts is offering a fantastic opportunity for an ambitious individual to start a management career in the stunning town of Langford, BC.

Why Langford?

Located on Vancouver Island, Langford is considered to be one of the best communities in BC and is known for its friendly lifestyle. Explore your opportunities with Lordco Auto Parts and start your management career in Langford today

Why Lordco?

At Lordco, we believe success is the result of preparation meeting opportunity. We’re committed to your professional growth and offer a dynamic work environment where you can make a real impact. Join our team and benefit from:

• Career Growth:
  • Develop your skills and advance in a company that values your ambition.
• Relocation Assistance:
  • We provide support for the right candidate to help you transition smoothly to your new role.
• Vibrant Community:
  • Ladner is a scenic location with a good number of amenities and quiet, close-knit community. There are also many beautiful parks dotted throughout the community and tons of shops to explore!
• Helpful Staff:
  • At Ladner, our team is passionate about continuous learning and dedicated to delivering a personalized experience for every customer. Providing outstanding customer service is not just a goal—it’s a commitment we make with every interaction.

Lordco Auto Parts is Canada’s biggest privately held automotive parts distributor and Western Canada’s largest distributor and retailer of aftermarket parts and accessories, with over 85 store locations across Western Canada and is a family-owned and operated business since 1974.We want you to feel valued and welcomed within our diverse and inclusive team.

What You'll Do:

• Leadership
  • Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results fueled by a positive store culture.
  • Participate in regular meetings and provide updates on store initiatives.
  • Maintains a complete team, actively working with the recruitment team in the hiring process.

• Mentorship
  • Coaches, mentor, and develops staff for future growth.
  • Conduct annual staff evaluations with store team and coach to improve any performance gaps.
  • Leads effective meetings / coaching sessions, keeping the team well informed of pertinent information

• Operations
  • Drive continuous improvement in processes, procedures, and productivity.
  • Effective store scheduling to support business operations.
  • Identify areas of growth within store operations to help ensure targets are achieved.
  • Responsible for managing store cycle count process and ensure compliance on OH&S policies and procedures.

• Customer Service
  • Ensure customer needs are met, and the service provided by the store team is friendly, efficient, and accurate.
  • Respond to customer complaints in a timely, appropriate, and professional manner.
  • Ensure that all products and displays in the store are merchandised effectively to maximize sales and profitability.

Do you fit thepart?

• 3-5+ years of experience in the auto parts retail business
• Ability to lead be example and develop a team
• Strong leadership and people management abilities
• Ability to produce results while maintaining a positive team environment
• Excellent verbal and written communication skills
• Excellent organizational skills and the ability to meet deadlines
• Detail-oriented and able to manage multiple priorities at once

Annual pay range is $95K - $110K based on store performance and experience, including base salary and commissions.

At Lordco Auto Parts, we are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation.