Store Manager

Psycho Bunny; Toronto; On-site; CAD 65,000 - 70,000; Full time

Benefits offered by this job

Group Insurance (health/dental/vision)

RRSP

EFAP

Two weeks of vacation

Wellness days

Employee discount

Job summary

Psycho Bunny is seeking a Store Manager in Toronto to lead a flagship retail team with a focus on delivering exceptional guest experiences, driving sales, and managing store profitability. You will guide staff, uphold brand standards, and coordinate with omnichannel programs while maintaining visual and operational excellence.

Applicants should have at least 5 years in retail store management, flexible scheduling, and strong communication skills to foster a customer-centric selling culture

Qualifications

• 5 years of retail store management experience.
• Must be able to work a flexible schedule, including nights, weekends and holidays.
• Strong communication skills and ability to foster a customer-focused selling culture.

Responsibilities

• Lead and develop a high-performing store team to achieve sales, KPI and profitability goals.
• Collaborate with store colleagues to ensure optimal guest experience and smooth operations.
• Mentor staff and drive excellent customer service, including omnichannel programs and in-store transactions.
• Oversee store visual presentation and quarterly/annual planning within budget and policy constraints.

Skills

Leadership

Communication

Job description

• Pay or shift range: $65,000 CAD to $70,000 CAD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Join the Bold Side of Retail!

Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious, refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.

The Opportunity

Reporting to the District Store Manager, the Store Manager strategically manages and promotes sales culture within a Retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Your Daily Adventures

Leadership and People Management: You will create and foster a respectful and inclusive team environment and culture by welcoming and celebrating differences to ensure a supportive and engaging experience for team members and guests by establishing a vision for the store based on key metrics and initiatives and cascading these to all team members.

Working With Others: Establish supportive and productive relationships with all team members, focusing on personal and professional development by ensuring a spirit of collaboration among store team members to ensure an optimal guest experience that values guests’ time and supports store operations to achieve goals.

Guest Experience: You will build a delighted and loyal customer base through customer clienteling by analyzing customer profiles, buying trends, and competitive information and supporting team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education, and supporting in-store transactions and omnichannel programs (e.g., buy online pick up in-store, phone sales, and ship from store options).

Operations: You will ensure execution and maintenance of all visual directives and guarantee the visual presentation of the Store always meets or exceeds Psycho Bunny’s standards while you execute high-level quarterly and annual planning for the store with respect to strategy, and budget and manage the whole store profit and loss (P&L) in accordance with sales goals and Budget(sales, budget, etc.) as well as all applicable policies, procedures, laws or regulations.

Your Toolkit

• 5 years of retail store management experience.
• You must be able to work a flexible schedule, including nights, weekends, and holidays.
• You have strong communication skills and can foster a customer-focused selling culture.

Hiring Range

• $65,000 - $70,000 / yearly
• Full benefits package

Why Choose the Psycho Bunny Life?

• Group Insurance coverage, including health, dental, and vision
• RRSP
• Employee/Family Assistance Program(EFAP)
• Two (2) weeks of vacation
• Five (5) wellness days
• Sweet employee discount on the coolest fits
• Room to grow in a rapidly expanding brand

Ready to Set a Bold Standard?

Diversity & Inclusion

Are you excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

We thank all applicants; however, only those selected for an interview will be contacted.