Store Manager

Laura Canada; Surrey; On-site; CAD 50,000 - 70,000; Full time

Job summary

A family-owned retailer, Laura Canada, is seeking a passionate Store Manager in Surrey to lead a dynamic team and enhance the customer experience. You'll leverage your leadership skills and fashion expertise to create a motivated store environment that drives sales while fostering a memorable shopping experience.

Qualifications

• Minimum of 3 years of experience in a store management position.
• Recognized for positive leadership and solution-oriented approach.
• Ability to create a positive work environment.

Responsibilities

• Recruit, onboard, and coach team members on customer service.
• Ensure key financial objectives are met.
• Monitor team performance, including appraisals and coaching.

Skills

Customer Service

Leadership

Team Development

Job description

Company Description

Laura Canada is a family-owned retailer housing two iconic women’s fashion apparel brands, Laura and Melanie Lyne. Based in Laval, Quebec, we design, produce, market and sell quality apparel across Canada. We proudly employ over 2,000 dedicated team members and operate more than 140 retail store locations as well as laura.ca and melanielyne.com. We attribute our success to the unwavering commitment of our team to delivering outstanding customer experiences while embodying our shared values of integrity, respect, teamwork, performance, and passion. We believe that delivering an outstanding customer experience is driven by our commitment to an outstanding employee experience.

Job Description

Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look and feel their best.

How will you support the team?

As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning team that provides a unique and memorable shopping experience to every customer. You will foster a vibrant, fun, energetic and enjoyable store environment.

• Recruit, onboard, develop and coach team members on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Ensure that all key financial objectives established are met (sales, closing ratio, dollars per transaction, units per transaction, etc.).
• Schedules effectively to provide optimal floor coverage.
• Act as a stylist to build a personalized wardrobe to the customer.
• Monitor team performance (appraisal, ongoing coaching, conflict resolution, disciplinary action, etc.).
• Collaborate with the person in charge of merchandising to ensure compliance with standards and guidelines while having an attractive presentation of merchandise.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.
  
  

The people who thrive with us have/are:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management position
• Ability to create a positive work environment where team members are motivated to learn and grow.
• Recognized for their positive leadership and solution-oriented approach.
  
  

Qualifications

The people who thrive with us have/are:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management position
• Ability to create a positive work environment where team members are motivated to learn and grow.
• Recognized for their positive leadership and solution-oriented approach.