Store Manager

Dollarama; St. Catharines; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training and integration

Career growth opportunities within the

Job summary

Dollarama in Canada is seeking a Store Manager to oversee daily retail operations, including merchandising, recruitment, training, scheduling, and inventory management, ensuring all store standards align with company guidelines.

You will lead, develop, and motivate the store team, deliver exceptional customer service, manage cash and safety procedures, and drive performance in a fast-paced environment with competitive compensation and benefits.

Qualifications

• Minimum of two years' experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Responsibilities

• Oversee store operations and ensure policy compliance.
• Lead, motivate, and develop store staff to achieve goals.
• Assist with merchandising, stocking, and shipments.
• Deliver excellent customer service and resolve complex issues.
• Maintain visual merchandising standards.
• Ensure store safety and cleanliness.
• Handle cash management and opening/closing.
• Provide performance feedback and assign tasks.
• Supervise hiring and performance management processes.

Skills

Retail management

Team leadership

Customer service

Decision making

Multitasking

Job description

The Store Manager manages and oversees daily retail operations, including visual merchandising, recruitment, training, scheduling, and inventory management. Ensures all store standards align with company guidelines.

Daily Tasks (but not limited to)

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

What Do You Need to Succeed?

• Minimum of two (2) years’ experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career growth opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.