Store Manager

Dollarama; Lucan Biddulph; On-site; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Matched pension

Training program

Career growth

Job summary

Dollarama in Ontario seeks a Store Manager to lead daily retail operations, oversee staffing, merchandising, and inventory control, and ensure a superior customer experience. You will drive standards, coach associates, and uphold company policies while managing cash, safety, and opening/closing procedures.

The role requires engaging leadership, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Minimum of two years’ experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Responsibilities

• Oversee all store operations and ensure compliance with company policies.
• Lead, motivate, and develop store staff to achieve goals.
• Assist with merchandising, stocking, and unpacking daily shipments.
• Deliver excellent customer service and resolve complex issues.
• Maintain visual merchandising standards.
• Ensure store safety and cleanliness.
• Handle cash management, store opening and closing.
• Provide performance feedback and assign team tasks.
• Supervise hiring and performance management processes.

Skills

Leadership

People management

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Job description

The Store Manager manages and oversees daily retail operations, including visual merchandising, recruitment, training, scheduling, and inventory management. Ensures all store standards align with company guidelines.

Daily Tasks (but not limited to)

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

What Do You Need to Succeed?

• Minimum of two (2) years’ experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career growth opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.