STORE MANAGER

Herschel Supply Company

Richmond

On-site

CAD 55,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Extended Health and Dental benefits

Generous discounts on products

Competitive vacation policy

Maternity leave top-up

Employee assistance program

Job summary

A prominent lifestyle brand is seeking a driven Store Manager to lead their Richmond location. This role involves achieving sales excellence, managing a team, and executing marketing strategies. Candidates should have a solid retail management background. The position offers an annual salary range of $55,000-$65,000 CAD, along with benefits such as health and dental plans, and generous product discounts. Join the team and contribute to creating an inclusive and engaging shopping environment.

Qualifications

Proven experience in retail management, specifically in store leadership.
Ability to manage expenses and profit margins effectively.
Skills in hiring, coaching, and developing a team.

Responsibilities

Achieve sales, margin, and profitability goals for the store.
Manage and supervise team members and their performance.
Oversee execution of marketing strategies and store cleanliness.

Skills

Leadership

Sales Excellence

Team Management

Marketing Strategy

Customer Service

Job description

Join to apply for the STORE MANAGER role at Herschel Supply Company

Welcome to Herschel Supply, where we make quality products for a lifetime of better journeys. Designed with timeless form and intuitive function in Vancouver, Canada, every piece is backed by our signature warranty for wherever you’re going next.

Since 2009, we’ve never stopped taking risks. We’re constantly innovating, growing our community and heading on new journeys. We’ve explored new cities, made lifelong friends across the world, road‑tripped without GPS, and pursued countless creative pursuits along the way.

Putting yourself out there isn’t easy. It means stepping outside your comfort zone and trying something new—scary at first, but ultimately rewarding. Inspiring others to take that leap is what we live for. Whatever you’re headed toward, we’re here to help you pack your future with possibilities.

Herschel Supply Co. is looking for a driven and capable Store Manager to join our McArthurGlen team. As the leader of the Herschel Supply Co. store team, you will drive service and sales excellence, execute marketing and visual campaigns, generate customer loyalty, and exceed all retail KPIs. Areas of focus include building a world‑class team, all aspects of product, directed visual merchandising, store environment, and store‑level marketing strategy.

The Store Manager will possess discretion, solid judgment, and strategic decision‑making abilities, working collaboratively with HQ in Vancouver, BC and other leaders in the retail network.

Reporting into the Area Manager (Vancouver), you will be part of the Retail Leadership Team and help shape the retail environment.

A DAY IN THE LIFE

Store Leadership

Achieve budgeted sales, margin and profitability goals for the store
Review and manage expenses regularly; develop and implement strategies to grow sales and minimize costs
Hire, coach, discipline, and terminate employees in accordance with company policies and procedures
Lead and supervise team members
Foster a work environment that supports teamwork, productivity, and employee engagement
Manage staff schedules and payroll; ensure store hours and expertise meet customer and store performance needs
Communicate and uphold company and store standards, policies and procedures
Perform reporting and management‑related administrative tasks
Monitor team members’ work performance; deliver timely positive or constructive feedback
Ensure execution of exceptional sales and service as per Herschel sales and service standards
Acquire, teach and utilize in‑depth product knowledge each season, including fit, fabric and intended use through workbooks, online and local sales reps
Oversee effective product and visual merchandising to drive sales and create a positive customer experience with the Herschel brand
Implement seasonal layout changes and adapt as necessary throughout the season
Lead and manage store loss prevention efforts and awareness
Oversee the execution of physical inventory at the store

Store Environment & Marketing

Ensure product and visual merchandising standards are executed, maintained and enhanced, including window displays and in‑store merchandising, in partnership with Herschel HQ visual & retail merchandising team
Oversee execution of tactical components of store marketing strategy and plans, including events, social media and visual merchandising to drive customer acquisition and sales
Maintain organization and cleanliness of the store

YOUR JOURNEY WITH HERSCHEL SUPPLY

The annual salary for this role falls within the range of $55,000‑$65,000 CAD. In addition to base salary, here are the key perks we offer as part of our comprehensive total compensation package:

Extended Health and Dental benefits
Generous discounts on our products
Competitive vacation policy
Maternity leave top‑up for birthing and non‑birthing parents
Employee assistance program

DIVERSITY, EQUITY & INCLUSION AT HERSCHEL SUPPLY

We’re committed to creating a workspace that is safe, secure, inclusive, and enjoyable for all. Stemming from our core values and dialogue around our programs, we empower everyone to share their voices and experiences. Our aim is to expand everyone’s perspectives and advance a culture of diversity that celebrates age, colour, disability, ethnicity, gender identity or expression, sexual orientation, race, religion and other characteristics that make our employees unique.

Seniority Level