Store Manager

Dollarama; Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

Dollarama is seeking a Store Manager to oversee daily retail operations, manage staff, and ensure compliance with company standards. The role requires strong leadership and communication skills, with opportunities for professional growth within a dynamic retail environment.

Benefits

Competitive compensation, bonus plan and benefits package

Company matched pension plan

Tailor-made training program and integration process

Qualifications

• Minimum of two years’ experience in the retail industry.
• Minimum of two years’ experience in a team management position.
• Open availability required (day, evening, weekend).

Responsibilities

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve performance goals.
• Delivering exceptional customer service and resolving complex issues.

Skills

Communication

Leadership

Problem-Solving

Multitasking

Job description

The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which includes day-to-day operations, visual merchandizing activities, performance management, recruitment and training of new employees, scheduling and inventory management. The Store Manager also ensures that the standards of the store are in line with company guidelines and best practices

Why join our team?

• Stimulating and diverse working environment;
• Competitive compensation, bonus plan and benefits package;
• Company matched pension plan;
• Tailor-made training program and integration process; and
• Opportunity to continue to develop retail and management skills and pursue a career within the company.

Daily tasks (but not limited to) :

• Overseeing all store operations and ensuring compliance with company policies and strategies.
• Leading, motivating, and developing store staff to achieve performance goals.
• Helping with store merchandizing, shelf stocking and boxing and unboxing daily shipments.
• Delivering exceptional customer service and resolving complex issues.
• Implementing and maintaining visual merchandizing standards based on company strategy.
• Ensuring store safety and cleanliness standards are maintained.
• Performing cash management, store opening and closing duties as needed.
• Providing employee performance feedback as needed.
• Assigning tasks to the team.
• Conducting managers on duty tasks : making sure daily breaks, time and attendance are taken.
• Responsible for the hiring and performance management process.

What do you need to succeed?

• Minimum of two (2) years’ experience in the retail industry
• Minimum of two (2) year experience in a team management position
• Open availability required (day, evening, weekend)
• Excellent communication and decision-making capabilities
• Proven leadership and team management skills
• Strong problem-solving abilities
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment