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Store Manager

Mountain Warehouse

Niagara-on-the-Lake

On-site

CAD 57,000 - 60,000

Full time

5 days ago

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Job summary

An established industry player is seeking a dynamic Store Manager to lead a passionate team in delivering exceptional customer experiences. This role offers the opportunity to inspire and develop your team while driving sales and operational excellence. As a Store Manager, you will create a vibrant shopping environment, ensuring high standards of service and visual merchandising. With a focus on community engagement and brand loyalty, you will play a pivotal role in shaping the store's success. This is your chance to make a meaningful impact in a supportive and rewarding environment.

Benefits

Monthly Bonus Scheme

50% Colleague Discount

1 weekend off per month

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Generous Colleague Referral Incentive

Length of service awards

Qualifications

Passionate about delivering outstanding customer experiences.
Confident and experienced retail manager skilled in team motivation.
Results-driven with a focus on achieving sales and performance goals.

Responsibilities

Motivate your team to deliver their best and foster a positive culture.
Oversee daily store operations ensuring compliance and efficiency.
Implement strategies to meet and exceed sales targets and KPIs.

Skills

Leadership

Customer Service

Sales Management

Team Development

Operational Excellence

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2 days ago Be among the first 25 applicants

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Application Deadline: 31 May 2025

Department: Canada Retail

Location: Niagara - Outlet Collection - Management (NIC)

Compensation: $57,000 - $60,000 / year

Description

Are you a passionate leader who thrives on empowering teams and delivering exceptional customer experiences? Do you excel in driving sales, fostering collaboration, and ensuring seamless store operations? If so, Mountain Warehouse is looking for you to step into the role of Store Manager!

As the heart of our store, you’ll inspire your team to perform at their best while taking ownership of the store’s overall success. From exceeding sales targets to creating a positive and energising environment, this is your chance to lead with purpose and make an impact.

Key Responsibilities

Leadership & Team Development:

Motivate your team to deliver their best, fostering a culture of positivity, engagement, and excellence.
Build a strong and collaborative team, uniting everyone around shared goals and a vision for success.
Proactively address employee relations, resolving issues while supporting ongoing learning and development.
Communicate openly and clearly, ensuring alignment and trust across all levels of the team.
Provide your team with the knowledge and tools needed to deliver exceptional customer service.

Operational Excellence:

Oversee the daily running of the store, ensuring efficiency and compliance with company policies.
Maintain high standards of visual merchandising and housekeeping to create an inviting shopping experience.
Prioritise health, safety, and well-being by conducting regular risk assessments and maintaining a secure environment.
Recruit, retain, and develop top talent to build a high-performing and motivated team.

Sales & Performance:

Implement strategies to meet and exceed sales targets and key performance indicators (KPIs).
Take a proactive approach to loss prevention, embedding processes that minimise risks and protect profitability.
Use commercial insights to make informed decisions, manage budgets effectively, and drive consistent results.

Customer Experience:

Lead by example in delivering exceptional customer service, ensuring every interaction is memorable.
Address customer feedback thoughtfully and resolve issues to build brand loyalty.
Represent Mountain Warehouse with enthusiasm and professionalism, ensuring a positive brand image.
Build meaningful connections with your local community, inspiring loyalty through approachable and engaging initiatives.

Store Manager Niagara on the Lake

Passionate about delivering outstanding customer experiences.
A confident and experienced retail manager who thrives on motivating and empowering teams.
Skilled in managing diverse personalities with diplomacy and adaptability.
An excellent communicator, able to convey expectations and feedback clearly at all levels.
Results-driven, with a sharp focus on achieving sales and performance goals.
Solutions-focused, addressing challenges proactively while aligning with company policies.
Approachable, supportive, and trustworthy, building strong relationships with customers and colleagues alike.
Energetic and determined to tackle tasks with excellence, driving success for the team and business.

What's In It For You

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
1 weekend off per month, with 28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
A stable, successful and supported environment
Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Sales and Business Development
Industries
Retail

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