Store Manager

Circle K; Mount Pearl; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Store Manager to lead a team in delivering exceptional customer service while managing store operations. This role involves overseeing staff, ensuring store cleanliness, and maintaining inventory levels to meet company standards. The ideal candidate will have strong leadership skills and a passion for mentoring others, contributing to a positive community image. If you're ready to take on a challenging yet rewarding position in a dynamic retail environment, this opportunity is perfect for you.

Qualifications

• 1-2 years of retail experience or equivalent education and training.
• Ability to supervise staff and manage store operations effectively.

Responsibilities

• Supervise staff and manage store cleanliness and stock levels.
• Conduct performance appraisals and provide training to employees.

Skills

Leadership

Customer Service

Communication Skills

Retail Management

Problem Solving

Education

High School Diploma

Tools

Computer Proficiency

Job description

Eastern Canada - Region 54 - Market 408: 22 Commonwealth Ave, Mount Pearl, Newfoundland and Labrador A1N 1W6

ESSENTIAL DUTIES:

The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:

Leadership and Management: Supervises 2 or more full-time employees, including Assistant Managers, Lead Representatives, and Customer Service Representatives. Responsible for recruiting, hiring, training, and developing staff to ensure excellent customer service. Manages store cleanliness, organization, and stock levels according to company standards. Maintains a professional image and schedules staff to optimize customer service and store presentation. Implements non-discriminatory management practices in hiring, training, counseling, and separation processes.

Store Relationships: Builds positive relationships with suppliers, promotes excellent service, resolves customer complaints promptly, and maintains a safe, positive community image. Ensures consistent onsite attendance.

Training and Development: Conducts ongoing performance appraisals, provides feedback, and ensures timely completion of training. Trains employees on customer service, store standards, safety procedures, and cash handling. Mentors staff to reduce risk and improve performance.

Communications: Ensures effective communication with staff through meetings and updates, establishing regular communication channels with employees and district management.

Organizing and Planning: Develops action plans to meet store objectives, maintains files and manuals, supervises report completion, and ensures proper merchandise display and pricing. Ensures employment posters are accessible.

Financial: Analyzes sales and expenses to maximize profitability. Manages budgets, forecasts, cash, and inventory. Notifies management of discrepancies.

JOB REQUIREMENTS:

• High school diploma or equivalent, plus 1-2 years retail experience or equivalent education and training.
• Ability to supervise staff and equipment per job descriptions.
• Proficient in computer use for reporting, inventory, and cash control.
• Valid driver’s license and reliable transportation.
• Open availability and strong communication skills in English.
• Ability to perform physical duties, including lifting, operating equipment, and working in various conditions.

PHYSICAL REQUIREMENTS:

Must be able to work 50+ hours weekly, lift up to 50 pounds, work in extreme temperatures, and stand or walk for long periods. Exposure to noise and outdoor conditions may occur.

WORK ENVIRONMENT:

Primarily indoor work, with some outdoor tasks. Requires flexibility to work various shifts, including weekends and holidays. May involve cleaning and maintenance tasks.

JOB DESCRIPTION ACKNOWLEDGMENT

This description provides a general overview and is not exhaustive. Duties may change, and employment is at-will. The company reserves the right to revise this description at any time.

Circle K values diversity and inclusion, striving to create a healthy, accessible, and rewarding workplace. We encourage diverse applications and provide accommodations upon request.