Store Manager

Trek Bicycle Canada ULC; Montreal; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading bicycle retailer is seeking a Sales Leader in Montreal to drive sales performance and enhance customer experience. The role involves training staff, participating in financial reviews, and ensuring effective store operations. Ideal candidates will have a strong background in sales leadership and a passion for cycling.

Benefits

Flexible and fun company culture

Free Life insurance & optional term life insurance

Competitive vacation package

RRSP matching plan

12 weeks of maternity leave with 100% pay

Qualifications

• Proven experience in sales and customer service.
• Strong leadership and training skills.
• Ability to analyze financial performance.

Responsibilities

• Lead sales team to achieve store goals and provide exceptional customer service.
• Organize and validate staff training across various areas.
• Participate in budgeting and financial reviews.

Skills

Customer Service

Sales Leadership

Training and Development

Tools

QuickBooks

Job description

• Actively work the sales floor, interacting with customers and employees to achieve the store’s sales goals.
• Be one of the top two (2) sales people in the store. Lead all staff in world-class customer service to deliver on all financial goals of the organization.
• Participate in the annual budgeting process, quarterly / monthly financial review meetings, and other meetings as necessary.

Staff performance = 25%

• Organize, implement, and validate staff training. Training areas include sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training.
• Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation.
• Conduct a bi-weekly leadership meeting with Service Lead, Sales Lead, and Inventory Lead to review the past two weeks performance as well as plan for future weeks.

Store merchandising and operations = 15%

• Participate in store merchandising to ensure a professional, accessible, and inviting shopping experience—this includes sorting, straightening, arranging fixtures, and setting up feature displays.
• Monitor store supplies and ordering or purchasing additional supplies as needed.
• Responsible for exporting daily files into QuickBooks at least once per week.

Human resources = 10%

• Actively take part in all aspects of human resources and staffing within the store, including interviewing potential employees, completing new-hire paperwork, creating schedules, and implementing discipline.

TrekBenefits :

• Flexible and fun company culture
• Free Life insurance & optional term life insurance
• Competitive vacation package
• RRSP matching plan
• 12 weeks of maternity leave with 100% pay