Store Manager

Canco Petroleum; London; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is looking for dynamic Site Managers to oversee gas station operations across Ontario. This role involves managing daily operations, ensuring profitability, and delivering exceptional customer service. Ideal candidates will have a strong management background in the gas or convenience sector, with proven skills in conflict resolution and team leadership. Join a forward-thinking company that values integrity and excellence, and be part of a team dedicated to providing top-notch service while fostering a positive work environment. Your leadership will directly impact customer satisfaction and operational success.

Qualifications

• 3+ years of management experience in gas or retail.
• Excellent conflict management and customer service skills.

Responsibilities

• Supervise daily operations and manage staff at the gas station.
• Ensure profitability and high customer satisfaction.

Skills

Management Experience

Customer Service

Conflict Management

Analytical Skills

Problem-Solving Skills

Attention to Detail

Communication Skills

Education

Experience in gas or convenience industry

3+ years in a management role

Tools

Microsoft Office

Job description

Who We Are

Canco, we’re Canadian born and raised. We are an independent chain of gas stations launched in 2016. A bold alternative to big-box retailers, Canco was born from a vision to become a leading gas retailer brand. We purchase directly from major fuel refineries and terminals in Canada to ensure premium products are offered at competitive prices. Proudly local, we put people first and run our business with honesty, integrity and excellence.

The Role

Canco is seeking multiple driven and strong-minded Site Managers to join our team at Canco locations within Ontario including Orillia, GTA, London, Windsor, Sarnia.

This role will be responsible for the day-to-day operations and management of Canco Gas Stations and Stores. The primary goal of the Site Manager is to ensure profitability of the site while providing excellent customer service as per Canco standards. You should be a team player that is ready to support, mentor, and train your team members!

Responsibilities

1. Supervise and manage the overall operations of the gas station.
2. Monitor and manage fuel inventory levels.
3. Oversee the maintenance of equipment and facilities.
4. Recruitment, development, training, and supervision of all staff.
5. Implement and ensure adherence of all site/employee safety protocols.
6. Schedule employee shifts and manage staffing levels.
7. Resolve employee issues and conflicts.
8. Ensure high levels of customer satisfaction.
9. Address customer complaints and concerns.
10. Monitor and maintain cleanliness and organization of the gas station.
11. Monitor and manage daily cash and sales transactions.
12. Oversee the ordering and receiving of fuel and other merchandise.
13. Manage inventory levels and conduct regular audits.
14. Monitor and control losses due to theft.
15. Maintain accurate records of sales, inventory, and other relevant data.
16. Prepare and submit reports to upper management as required.
17. Identify and communicate market opportunities.
18. Ensure compliance with all local, provincial, and federal regulations.

What You Bring

1. Experience in gas, convenience or fast-moving consumer goods.
2. 3+ years of proven experience in a management role.
3. Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service.
4. Highly skilled in Conflict Management and Customer Service.
5. Strong analytical and problem-solving skills.
6. Strong work ethic and attention to detail and accuracy.
7. Excellent verbal and written communication skills.
8. Microsoft Office proficiency (Outlook, Excel, Word, PowerPoint).