Store Manager

Under Armour; Kitchener; On-site; CAD 50,000 - 70,000; Full time

Job summary

A sports apparel company in Kitchener is seeking a Retail Store Manager to lead team operations, achieve sales goals, and deliver exceptional customer experiences. This role requires strong management skills and a background in retail, particularly in sports or apparel. A commitment to teamwork and operational excellence is essential. The position offers opportunities for growth and a competitive salary based on experience.

Benefits

UA Give Back Volunteer Days

Under Armour Merchandise Discounts

Health & fitness benefits

Qualifications

• Minimum 3 years management experience.
• Minimum one year management in a sports/apparel & footwear retail environment.
• Demonstrated critical thinking in a fast-paced environment.

Responsibilities

• Establish and execute a strategic plan to achieve sales targets.
• Act as the leader on duty and model the brand’s service standards.
• Manage payroll and schedule adjustments to maximize productivity.

Skills

Advanced numeracy

Advanced communication skills

Fluency in local language and English

Advanced interpersonal skills

Robust time-management skills

Tools

Computers

Job description

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here.

Purpose of Role

The Retail Store Manager acts as the “Business Owner” of the store and is responsible for merchandising, financial management, sales staff supervision, and overall store leadership. This role leads a team in achieving sales and profitability targets. The Retail Store Manager maintains operational and merchandising excellence to deliver a customer experience unique to Under Armour.

Your Impact

Sales & Omni

• Establish and execute a strategic plan to achieve planned sales and key performance indicators
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results
• Drive performance through customer service, human resources, inventory control, and store appearance
  
  

Brand Image & Customer Experience

• Act as the leader on duty and consistently model the brand’s service standards and selling behaviors
• Build loyalty through in-store experience using data capture, endless aisle, and other omni-channel solutions
  
  

Retail Operations

• Direct the handling of merchandise, shipment receipt, processing, floor sets, markdown, and replenishment
• Oversee and ensure efficiency of all daily operational procedures
• Complete store audit compliance and shrink results aligning with loss prevention standards
• Manage payroll and schedule adjustments maximizing productivity to achieve payroll and sales targets
• Lead visual directives including planning, scheduling, and executing within allotted timeframe
• Analyze merchandise reports and moves to maximize presentation
• Maintain safe environment of a neat, clean, and organized sales floor, cash wrap and fitting room
  
  

Leadership & Team Collaboration/Management

• Motivate and inspire the team through Under Armour’s Core Competencies, and functional behaviors
• Build relationships with teammates, peers, and supervisors to lead positive change
• Lead the management team through execution of all performance management tools
• Effectively communicate with the management team to align and help drive business strategy
• Proactively seek personal learning and development opportunities to build leadership skill set
• Evaluate store sales and payroll goals using payroll reports and tools; adjusting schedules as needed
• Recruit, hire, develop, and retain high performing teammates
• Teach, train, and coach the store leadership team through completion of Division of Responsibilities (DOR)
• Develop succession plans creating career paths for teammates
• Manage store census, seasonal hiring and turnover, network, recruit, and interview
• Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance
  
  

Qualifications

• Advanced numeracy, literacy, and advanced communication skills
• Fluency in local language and English
• Ability to interpret analytics
• Knowledgeable of employment laws including compliance with federal, state, and local requirements
• Advanced interpersonal skills
• Proficient in use of computers and other technology
• Robust time-management skills
• Demonstrate ability to identify complex problems and evaluate solutions using logic and reason
• Demonstrated critical thinking in a fast-paced and deadline-oriented environment
  
  

Requirements

• Minimum 3 years management experience
• Minimum one year management in a sports/apparel & footwear retail environment
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends
  
  

Physical Requirements

• Ability to handle or relocate products up to 25 lbs/12kgs
• Able to stand and move about for extended periods of time with short breaks
• Ability to freely access all areas of the store; including the selling floor, stock and register area
• Reasonable accommodations may be made to assist in performing the essential responsibilities
  
  

Base Compensation

$nu - $nu CAD

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

Benefits & Perks

• Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
• Under Armour Merchandise Discounts
• Maternity and Parental Leave for eligible and FMLA-eligible teammates
• Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
  
  

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [e-mail].