Store Manager

Ardene; Kawartha Lakes; On-site; CAD 30,073 - 37,856; Full time

Benefits offered by this job

Group insurance

Bonus possibilities

Employee discount

Wellness initiatives

Job summary

Ardene is looking for a Store Manager in Kawartha Lakes, Ontario, to oversee all store operations, drive sales strategies, and ensure customer satisfaction. The ideal candidate will have 2-3 years of retail management experience and strong leadership skills.

The role includes developing team training programs, managing schedules, and ensuring compliance with company policies. Benefits include group insurance and employee discounts, and the expected wage range for this role is between $21.83 and $27.48 per hour.

Qualifications

• Minimum of 2–3 years retail management experience.
• Solid business acumen.
• Strong time management and priority-setting skills.
• Ability to manage stress in a fast-paced environment.

Responsibilities

• Collaborate with the District Supervisor on store sales strategies.
• Train current employees and new hires on company standards.
• Handle customer complaints and resolve them efficiently.
• Ensure adherence to health and safety standards.

Skills

Retail management

People development

Time management

Visual merchandising

Education

High school diploma or equivalent

Job description

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail, we want to hear from you.

The Store Manager works with the District Supervisor to oversee all store operations, as well as plan and execute strategies to drive sales and profitability. The Store Manager is responsible for merchandising, customer service, and their team's training and development. The Store Manager must adhere to all company policies and procedures, serve as a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues, listen to others, and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.

Responsibilities

• Collaborating with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets.
• Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
• Taking action with the support of the District Supervisor on low performance and resolving conflicts.
• Recruiting, re‑training talent by motivating their team and recognizing good performance.
• Conducting administrative and operational duties as required.
• Performing opening and closing procedures as per operational guidelines.
• Ensuring health and safety standards are adhered to.
• Preparing and managing employee weekly schedule.
• Handling customer complaints and resolving them in a timely manner.
• Complying with all head office requests regarding store operations.
• Processing and managing all incoming merchandising shipments.
• Handling all returns to head office as required.
• Complying with policy and regulations as per the company’s employee manual.
• Processing cash, credit, and debit purchases at the register.

Qualifications

• Minimum of 2–3 years retail management experience.
• High school diploma or equivalent.
• Experience and/or education in visual merchandising.
• Solid business acumen.
• Proven people development skills and ability to assess talent.
• Strong time management and priority‑setting skills.
• Ability to manage stress in a fast‑paced environment.
• Ability to delegate tasks and take ownership.
• Ability to lead a team in a positive and inclusive manner.

Physical Requirements

• Ability to stand for extended periods and climb a ladder.
• Move, lift and handle boxes of merchandise and fixtures throughout the store, up to 30 pounds.

Availability Requirements

• Days, evenings and weekends.

The expected wage range for this role is between $21.83 and $27.48.

Benefits

• Group insurance.
• Bonus possibilities.
• Dynamic and friendly work environment.
• Employee discount.
• Upgraded eligibility for Ardene Rewards.
• Birthday paid off and wellness days.
• Wellness initiatives.
• Cool contests.
• Opportunities for growth.