Store Manager

UFA; High River; On-site; CAD 55,000 - 85,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead operations at a busy AgriBusiness facility. This role involves overseeing daily operations, ensuring high-quality customer service, and managing a motivated team to achieve sales and operational efficiency. With a focus on safety and compliance, the Store Manager will drive performance metrics and foster a culture of continuous improvement. Join a company that values diversity and inclusion, where your leadership can make a significant impact in the agricultural sector. If you are passionate about customer service and operational excellence, this opportunity is for you.

Qualifications

• 5+ years of operational experience in a leadership role.
• Strong written, oral and presentation communication skills.
• Proven leadership skills and results-oriented mindset.

Responsibilities

• Oversee day-to-day operations of the AgriBusiness facility.
• Build and manage a high-performance team to meet sales targets.
• Ensure compliance with safety and inventory management standards.

Skills

Leadership

Customer Service

Inventory Management

Salesmanship

Communication Skills

Problem Solving

Organizational Skills

Team Building

Education

College Diploma or Degree

Tools

Microsoft Office Suite

SAP

Point-of-Sale Systems

Job description

Department: Agriculture Retail

Employment Type: Full-Time

Requisition ID: 986

Date Posted: May 1, 2025

Closing Date: May 8, 2025

Position Summary

Reporting to the Regional Manager - Operations, the Store Manager oversees the day-to-day operations of a single AgriBusiness operating facility. The position holder will be able to successfully balance the needs of a safe operating environment, ensuring that UFA’s assets are operating at a high level of efficiency, leading a customer focused team, ensuring accurate inventory, safeguarding of UFA’s assets, and ensuring high quality customer service.

Key Responsibilities/Accountabilities

• Ensure that company policies, best practices, and certifications are completed in a timely and efficient manner. Be on the on-site lead for UFA’s safety culture; help achieve UFA’s safety targets through training, coaching, monitoring, and continuous improvement.
• Build a high-performance team that delivers on the operational efficiency targets for the operating assets and employees under their guidance. Manage all areas of the AgriBusiness operating facility to ensure the business is set up for sustainable financial growth. Reach and exceed all metric based goals, including, sales targets and revenue goals.
• Lead daily operations management and supervision of a high-volume store including motivating and coaching staff to meet and exceed store sales targets. Ensure that staff are qualified and properly trained to perform the task or operate the equipment that they are assigned to. Deliver on daily start-up checklists and tasks; ensure that short term maintenance tasks are completed on time and of quality to maximize the operating availability and efficiency.
• Ensure inventory is protected in compliance with UFA inventory management standards and practices to ensure high levels of accuracy and minimal losses.
• Ensure that destination agriculture products and services are delivered accurately, efficiently, and in a timely manner.
• Maintain the visual presentation of product and accessories and ensuring they comply with corporate visual presentation and merchandising directives
• Work directly with Sales and Service Representatives to increase customer experience. Manage existing customer relationships and reach out in market for post-purchase follow up and care. Ensure that sales leads generated by the team members reporting to them are transition to outstanding customer service standards.
• Collaborate with operations engineering, merchandising, or business support to operate with UFA standard operating procedures.

Qualifications Required For The Position

• 5+ years of operational experience in a leadership role in a customer service and operational excellent centered organization.
• College diploma or degree. Agriculture or AgriBusiness background, interest, and aptitude.
• Valid driver’s license.
• Proven leadership skills which include successfully being a part of or leading high-performance teams.
• Results oriented with a track record of using accountability and performance metrics to drive the right behaviour and business outcomes in either themselves or people reporting to them.
• Strong written, oral and presentation communication skills.
• Experience in inventory management practices.
• Ability to work collaboratively and take a leadership role with all managers/leaders within Region.
• Comfortable working within and complying with safety certification, monitoring, and compliance programs.
• Successfully used change management practices to ensure that changes remain in place and benefits were realized.
• Capable of physical labour; capable of lifting up to 25 kg.
• Adept in setting clear, attainable, and measurable goals for direct reports; use coaching and feedback, proactive performance management, talent development and capable of managing diversity to ensure results are in line with those goals.
• Superior organizational skills; ability to set daily and weekly priorities and maintain momentum through efficient and effective business planning with a focus on continuous improvement. Ensure that they are available to coach and provide feedback to employees throughout the workday.
• Strong salesmanship skills with a customer focus and the capability to coach and develop direct reports to successful outcomes.
• Solid critical thinking, analytical and structured problem-solving skills.
• Strong business acumen and ability to maintain current market awareness.
• Computer proficiency, including Microsoft Office suite, SAP, and point-of-sale systems in a retail environment.

This is a safety sensitive position as will be on site at UFA facilities and will be using UFA material handling equipment. The successful applicant will be required to pass (negative result) a drug and alcohol screening test as a condition of employment.

Diversity, Inclusion & Belonging

At UFA we care about the lives of our employees, members, customers, elected officials, and partners. This includes their whole selves and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse populations and backgrounds, where everyone can do their best work. In our world of agriculture, it takes time for growth, this is our seed to grow inclusion and belonging at UFA.

If you require accommodation in submitting this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail]

Stay Connected With Us

• Follow us on LinkedIn and Facebook for the latest job postings and company news.
• View our Sustainability Video to see UFA’s pillars in regard to environmental, social, and economic topics.

We thank all candidates for their interest, however only qualified candidates will be contacted for an interview.