Store Manager

Dollarama; Grand Bank; On-site; CAD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Company matched pension plan

Tailor-made training program

Career growth opportunities

Job summary

Dollarama is seeking a Store Manager to oversee daily retail operations, merchandising, staffing, scheduling, and inventory control. You will guide and develop store staff, ensure compliance with company policies, and deliver exceptional customer service in a fast-paced environment.

You will lead recruitment, training, and performance management while maintaining visual standards and store safety. This full-time role offers career growth within Dollarama.

Qualifications

• Minimum of two (2) years’ experience in retail and team management.
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.

Responsibilities

• Oversee store operations and ensure policy compliance.
• Lead, motivate, and develop store staff to meet goals.
• Assist with merchandising, stocking, and shipments.
• Deliver superior customer service and resolve issues.
• Maintain visual merchandising standards.
• Ensure store safety and cleanliness.
• Handle cash management and opening/closing tasks.
• Provide performance feedback and assign tasks.
• Supervise hiring and performance processes.

Skills

Leadership

Communication

Decision-making

Problem-solving

Team management

Job description

The Store Manager manages and oversees daily retail operations, including visual merchandising, recruitment, training, scheduling, and inventory management. Ensures all store standards align with company guidelines.

Daily Tasks (but not limited to)

• Overseeing all store operations and ensuring compliance with company policies.
• Leading, motivating, and developing store staff to achieve goals.
• Assisting with merchandising, stocking, and unpacking daily shipments.
• Delivering excellent customer service and resolving complex issues.
• Maintaining visual merchandising standards.
• Ensuring store safety and cleanliness.
• Handling cash management, store opening and closing.
• Providing performance feedback and assigning team tasks.
• Supervising hiring and performance management processes.

What Do You Need to Succeed?

• Minimum of two (2) years’ experience in retail and team management.
• Open availability (day, evening, weekend).
• Excellent communication and decision-making abilities.
• Strong leadership and problem-solving skills.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career growth opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.