Store Manager

Rogers; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Career growth opportunities

Pension plan & stock options

Job summary

Rogers in Edmonton is seeking a Store Manager to lead a high-performing sales team, deliver best-in-class service, and drive store results while representing the Rogers and Fido brands in the local community.

You will coach staff, optimize store operations, execute business plans, participate in local events, and ensure a welcoming, inclusive environment for customers and colleagues.

Qualifications

• Experience leading retail teams and driving sales performance.
• Excellent communication and interpersonal skills.
• Strong focus on customer experience and solutions-based service.
• Ability to coach and develop staff for high performance.

Responsibilities

• Lead, coach, and retain a high-performing sales team.
• Manage all store operations and store-level customer experiences.
• Deliver on business plans to achieve regional targets.
• Represent Rogers and Fido brands in-store and at community events.

Skills

Team leadership

Communication

Customer experience

Sales-driven

Job description

Store Manager

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we're excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what's right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you're passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You:

• Competitive compensation plus lucrative management bonus program
• Growth & Development Opportunities:
  • Self-driven career development programs
  • Rogers First: priority in applying to internal roles of interest
• Up to 50% employee discounts on Rogers and Fido services
• Comprehensive health benefits, parental leave top-up, mental health coverage, and EFAP
• Wealth programs: RRSP, TFSA, pension plans, and company-matched share purchase options
• Inclusive culture with strong diversity and equity-focused employee resource group

What You will be doing:

• Leading, coaching, developing, and retaining a high-performing sales team with a strong focus on sales performance and customer experience.
• Manage all aspects of store operations, by providing best-in class service and solutionbased customer experiences to our customers while promoting Rogers & Fido brands including Rogers Mastercard.
• Delivering on business plans to achieve regional and storelevel targets
• Representing Rogers and Fido brands in-store and at local community events.

What you bring:

• Experience building strong connections with your team through clear, effective communication that drives positive outcomes and supports team and business goals.
• A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.
• Management experience overseeing retail staff, operations, and performance to drive and deliver strong consistent sales results.
• Leading a culture of continuous improvement through innovation and collaboration which strengthen team performance and contribute to overall store growth, results and performance
• You can provide 40 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Full time
Shift: Rotating
Length of Contract: Not Applicable (Regular Position)
Work Location: 8882 170th St., Unit 1690 WEM1 (5674), Edmonton, AB
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 344179

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us!

Location:

Edmonton, AB, CA

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

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Retail Manager, Retail Operations, Store Manager, Equity, Manager, Retail, Finance, Management