Sales Associate

Rogers Communications, Inc.; Edmonton; On-site; CAD 19,000 - 28,000; Part time

Benefits offered by this job

Health & well-being benefits

Donation matching

Paid time off for volunteering

Wealth Accumulation including: Pension

Employee stock options

Generous employee discounts

Leadership development, Mentorship, &️

Coaching programs

Job summary

Rogers Communications, Inc. is seeking a part-time retail associate in Edmonton to connect with customers and match their needs to wireless, internet, TV, home phone, and Mastercard products. You will deliver on sales targets while delivering best-in-class service.

The role requires strong customer connections, effective communication, and the ability to upsell with product knowledge. In-store representation and local event participation are key parts of the job.

Qualifications

• Experience developing connections with customers and team members through clear, effective communication.
• Ability to deliver on sales targets while providing excellent service.
• Must provide minimum 32 hours weekly, including evenings, weekends and statutory holidays.
• Pre-employment background checks including criminal/credit checks may apply.

Responsibilities

• Tailor solutions by connecting with customers and matching needs to Rogers services (wireless, internet, TV, home phone, Mastercard).
• Drive sales by identifying opportunities and meeting sales targets.
• Engage customers via inbound/outbound calls and texts to grow sales and retention.
• Represent Rogers and Fido brands in-store and at local events.

Skills

Customer service

Communication

Upselling

Sales skills

Job description

What Is in It for You:

• Uncapped commissions and a competitive compensation package
• Up to 50% employee discounts on Rogers and Fido services
• Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP
• Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options
• Inclusive culture with strong diversity and equity-focused employee resource groups

• Self-driven career development programs
• Rogers First: priority in applying to internal roles of interest

What You Will Be doing:

• Tailoring Solutions: Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products
• Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.
• Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention
• Brand Promotion: Representing Rogers and Fido brands in-store and at local community events.

What We’re Looking For:

• Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.

A commitment to Diversity, Equity, Inclusion, Belonging, and Accessibility, helping create an environment where everyone feels welcomed, valued, and supported.

• Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer-focused upselling, consistently contributing to overall store performance
• You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment.
• You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule and Requirements

• Schedule: Part time
• Shift: Variable
• Length of Contract: Not Applicable (Regular Position)
• Work Location: 8882 170th St., Unit 1085 (5521), Edmonton, AB
• Travel Requirements: Up to 100%
• Background Check(s) Required: Canadian Criminal Record Check
• Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
• Requisition ID: 343479

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

Location:

Edmonton, AB, CA

Posting Notes: Retail

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

available for full-time and part-time permanent employees, some restrictions apply

For any questions, please visit the Recruitment Process FAQ.