Store Manager

Northern Reflections; Alberta; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the retail sector is seeking a Retail Manager to drive sales and customer satisfaction in their Alberta store. The ideal candidate will have retail management experience, strong leadership skills, and a passion for developing high-performing teams. This role focuses on maximizing profit opportunities and ensuring excellent customer service standards.

Qualifications

• 1-3 years retail management experience in a specialty store, preferably apparel.
• Proven ability to drive a result-oriented sales team.

Responsibilities

• Drive store team to focus on key financials including sales and conversion.
• Ensure customer satisfaction through strong customer service.

Skills

Leadership

Customer Service

Sales

Education

Community college or undergraduate University education

Job description

• Drive your store team to focus on key financials including sales, conversion, hours and shrink
• Ensure the achievement of customer satisfaction through strong customer service
• Effectively train, coach and develop your team through Northern’s Fundamental Sales Training Program
• Select, develop, build and motivate a high performance sales team.
• Maintain all aspects of expense control to maximize profit opportunity
• Ensure visual presentation standards are used to support the sales focus

Qualifications :

• 1-3 years retail management experience in a specialty store, preferably apparel.
• Proven ability to drive a result-oriented sales team.
• Proven leadership and coaching skills
• Understanding of retail financial knowledge, and ability to recognize personal impact in driving sales
• Demonstrated ability to recruit, select and develop top-level Associates.
• Excellent customer service approach with both internal and external partners.
• Some Community college or undergraduate University education, preferably in retailing or business.