Store Leader: Customer Experience & Talent Growth

TJX Canada – Winners, Marshalls, HomeSense; Powell River; On-site; CAD 49,000 - 68,000; Full time

Benefits offered by this job

Associate discounts

Training & development

Well-being programs

Growth opportunities

Job summary

TJX Canada – Winners, Marshalls, HomeSense in Powell River, BC, is seeking an Assistant Store Manager who can foster an inclusive, high-performing team. You will lead, train, and motivate Associates to deliver exceptional customer experiences in a fast-paced retail environment.

Join a Fortune 100 company committed to diversity, learning, and growth, with meaningful responsibilities across merchandising, operations, and people management.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Customer service excellence

Job description

TJX Canada – Winners, Marshalls, HomeSense in Powell River, BC, is seeking an Assistant Store Manager who can foster an inclusive, high-performing team. You will lead, train, and motivate Associates to deliver exceptional customer experiences in a fast-paced retail environment.

Join a Fortune 100 company committed to diversity, learning, and growth, with meaningful responsibilities across merchandising, operations, and people management.