Store Driver

Advance Auto Parts; Welland; On-site; CAD 24,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

RRSP with employer contributions

Career growth opportunities

Job summary

Advance Auto Parts is seeking a delivery driver to pick, stage and safely deliver parts to pro customers in the Welland area. You will build relationships with corporate accounts, promote loyalty programs, and assist in upselling while maintaining a clean, organized store environment.

You should be comfortable handling credit accounts, stocking, and interacting with walk-in customers to recommend parts and services.

Qualifications

• Safe driving and navigation abilities.
• Strong communication and customer service orientation.
• Ability to upsell and cross-sell to increase transactions.
• Familiarity with inventory systems and product knowledge.
• Willingness to work varied shifts including evenings and weekends.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off sales flyers and promote loyalty programs.
• Daily collection of credit accounts.
• Build relationships with MainStreet and National Pro customers.
• Assist in upselling and cross-selling products.
• Maintain store cleanliness and organization.
• General stocking and inventory tasks.
• Engage with walk-in customers and understand needs.

Skills

Safe driving

Customer service

Communication

Sales aptitude

Reading documents

Education

High school diploma or equivalent

Tools

Delivery board system

Inventory systems

Job description

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Job Description

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Position Responsibilities

• Pick, stage and safely deliver parts to pro customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
• General stocking including truck stocking, back stock and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Success Factors

• Safe driving and navigation ability
• Ability to use delivery board system
• Friendly and persuasive communication
• Ability to locate and stock parts Safety knowledge and skills
• Operating inventory systems (Back stock) and store equipment
• Sales aptitude and customer service orientation
• Ability to identify customer needs and recommend solutions

Essential Job Skills Necessary For Success As a Driver

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals
• Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed
• Confidence in engaging customers and promoting products
• Willing to learn about new products and sales techniques

Prior Experience That Sets a Driver Up For Success

• Automotive parts experience is preferred

Education

• High school diploma or equivalent

Certificates, Licenses, Registrations

• Must have a valid driver's license with an acceptable driving record

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

Compensation Range: The range of expected compensation for this role is between 17.60 CAD and 18.85 CAD per hour for a new team member. The rate offered to a successful candidate depends on multiple factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).

Benefits

Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Please review some of our benefit highlights!

• Opportunity to work for one of the largest after-market auto parts provider in North America
• Visibility to career growth opportunities across the entire Advance Auto Parts organization
• Unlock earning potential with monthly or annual performance bonuses - eligibility varies by role.
• Access to a robust online training system for personal or leadership development
• A rewarding organizational culture through our team member recognition program
• Group health, dental, disability and life insurance coverage
• Employee discounts
• Financial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team members

Please be advised that this job posting is for a newly created position and is not for an existing vacancy.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.