Store Director

LVMH; Lethbridge; On-site; CAD 82,000 - 103,000; Full time

Benefits offered by this job

Competitive benefits program

Performance-based bonus opportunities

Robust learning and development

Job summary

Sephora Canada is seeking an experienced Store Director to lead client service, sales, and operations at AB-Lethbridge. You will manage staffing, budgets, merchandising, and human resources while upholding Sephora concepts and profitability.

You will recruit and coach a team, drive business growth through loyalty programs and events, and ensure quarterly development plans for staff. This role requires strong leadership and a track record in retail management.

Qualifications

• 5 years of management experience in the retail/service industry.
• Previous experience recruiting, staffing and hiring across all store positions, including leadership.
• Effective time management, problem solving and communication skills are essential.
• Maintaining composure and managerial courage are essential.
• Ability to analyze sales trends and react appropriately.
• Proficiency in Windows, Word and Excel.
• A High School graduate or equivalent, while a College degree is preferred.
• Open availability including evenings, weekends and holidays is required.

Responsibilities

• Forecast sales and payroll with District Manager to drive store results.
• Monitor daily, weekly, monthly sales results and communicate to staff members.
• Manage and measure the effectiveness of business strategies. Adjust game plan as needed.
• Achieve store's sales plans and operating profits while maintaining expenses.
• Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.
• Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.
• Recruit, interview, and hire for all positions according to business needs.
• Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.
• Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.
• Ensure all team members receive quarterly development meetings and plans.
• Conduct inventories on a timely basis and maintain updated inventory records.
• Communicate inventory issues/concerns to the District Manager and key stakeholders.
• Make strategic and innovative merchandising decisions in accordance with Sephora's concepts when necessary, to grow the business.

Skills

Management experience

Recruiting

Time management

Communication

Analytical skills

Leadership

Open availability

Education

High School diploma

College degree preferred

Tools

MS Office

Excel

Job description

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

At Sephora Canada, we're passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

Profile

Job ID: 299389

Store Name/Number: AB-Lethbridge (1512)

Address: 131, 501 1st Avenue South, Lethbridge, AB T1J 4L9, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

Vacancy Status: This position is for an existing, open vacancy

The Store Director manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA's objectives and policies.

DUTIES AND RESPONSIBILITIES

Store's Budget and Business Results

• Forecast sales and payroll with District Manager to drive store results.
• Monitor daily, weekly, monthly sales results and communicate to staff members.
• Manage and measure the effectiveness of business strategies. Adjust game plan as needed.
• Achieve store's sales plans and operating profits while maintaining expenses.
• Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.

Human Resources

• Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.
• Recruit, interview, and hire for all positions according to business needs.
• Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.
• Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.
• Ensure all team members receive quarterly development meetings and plans.

Merchandising and Operations

• Conduct inventories on a timely basis and maintain updated inventory records.
• Communicate inventory issues/concerns to the District Manager and key stakeholders.
• Make strategic and innovative merchandising decisions in accordance with Sephora's concepts when necessary, to grow the business.

SKILLS AND QUALIFICATIONS

• 5 years of management experience in the retail/service industry.
• Previous experience recruiting, staffing and hiring across all store positions, including leadership.
• Effective time management, problem solving and communication skills are essential.
• Maintaining composure and managerial courage are essential.
• Ability to analyze sales trends and react appropriately.
• Proficiency in Windows, Word and Excel.
• A High School graduate or equivalent, while a College degree is preferred.
• Open availability including evenings, weekends and holidays is required.

ADDITIONAL INFORMATION

Physical Requirements:

• Work in a fragrance filled environment.
• Lift and carry up to 50 pounds.
• Bend and stretch to stock shelves.

The compensation ranges betweenCAD$82,200.00 - CAD$102,700.00. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

Sephora's stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.

The House provides a superior selection of quality products and always keeps pace with the latest trends.

The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.

With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.

At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.