Store Assistant Manager Store 2333 Kingsville

Pet Valu; Kingsville; Presencial; CAD 22.730 - 32.373; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Management training

Product knowledge

Employee discounts

Competitive wages

Paid benefits

Pet-oriented career-building environment

Descripción de la vacante

Pet Valu in Kingsville, Ontario is looking for an Assistant Store Manager to lead the store team in delivering exceptional service to pet owners. You'll play a key role in coaching staff, managing daily store operations, and maintaining high standards of customer service.

The ideal candidate has at least 2 years of retail management experience, strong leadership skills, and a passion for pets. This role offers a starting wage of $20 per hour, along with management training and employee discounts.

Formación

• Minimum of 2 years customer service and retail store management experience.
• Enthusiasm for learning and growth in the pet care industry.
• Outgoing and friendly personality with strong customer service skills.
• Ability to work as scheduled to meet attendance requirements, including weekends and evenings.
• Reliable means of transportation to and from the store.
• Ability to coach employees to provide feedback around sales techniques and superior customer service.
• A capacity for understanding inter-team conflicts and escalating when necessary.
• Working knowledge of a POS system.
• Ability to lift 50 lbs repetitively.
• Industry experience an asset.

Responsabilidades

• Ensure that all customer service standards are met by staff and maintain courteous relationships within the community.
• Manage a team of employees, including recruiting, scheduling, training, and supervision.
• Ensure that all staff adhere to operational standards and procedures set at the corporate level.
• Coordinate order placements, maintain appropriate inventory, and complete store audits.
• Coordinate efforts of store staff to achieve targeted business results.
• Perform other duties and tasks as required.

Conocimientos

Customer service

Retail management

Team leadership

Sales techniques

POS system

Descripción del empleo

Location: Kingsville, Ontario

Pet Valu & Company Overview

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet. Together, we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. All of our stores are devoted to helping local pets in need, partnering with local shelters, rescues and charities for adoption events, in‑store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

Job Overview

As an Assistant Store Manager, you will coach and develop your store team to deliver world‑class service to all customers and help Pet Parents find the right nutrition and solutions for their pets. You will be part of a team of passionate Pet Experts and enjoy the perks of helping Pet Parents every day.

What You Get

• Management training
• Product knowledge
• Employee discounts
• Competitive wages
• Paid benefits
• Pet‑oriented career‑building environment

Starting Wage

$20 per hour, negotiable.

What You Do

• Ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g., Humane Society).
• Manage a team of employees, including recruiting, scheduling, training, day‑to‑day assignment of tasks, supervision and coaching.
• Ensure that all staff adhere to operational standards and procedures set at the corporate operations level.
• Coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, and complete miscellaneous corporate paperwork.
• Coordinate efforts of store staff to achieve targeted business results.
• Perform other duties and tasks as required.

What You Bring

• Minimum of 2 years customer service and retail store management experience.
• Enthusiasm for learning and growth in the pet care industry.
• Outgoing and friendly personality with strong customer service skills.
• Ability to work as scheduled to meet attendance requirements, including weekends and evenings.
• Reliable means of transportation to and from the store.
• Ability to coach employees to provide feedback around sales techniques and superior customer service.
• A capacity for understanding inter‑team conflicts and escalating when necessary.
• Working knowledge of a POS system.
• Ability to lift 50 lbs repetitively.
• Industry experience an asset.