Store Assistant Manager Store 2208 Leamington

Pet Valu Canada Inc. (Company); Leamington; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Management training

Product knowledge

Employee discounts

Competitive wages

Paid benefits

Pet oriented career-building environ

Job summary

Pet Valu Canada Inc. in Leamington, Ontario is seeking an Assistant Store Manager to lead a dedicated team in delivering outstanding customer service for pets and their families.

You will recruit, coach, and supervise staff, ensuring adherence to company standards and efficient store operations. The role requires a passion for pet care, strong interpersonal skills, and the ability to work weekends and evenings.

Qualifications

• At least 2 years in customer service and retail store management.
• Enthusiasm for learning and growth in pet care.
• Outgoing, friendly with strong customer service.
• Flexibility to work weekends and evenings.
• Reliable transportation to and from the store.
• Ability to coach staff and provide sales feedback.
• Experience with POS systems and cash handling.
• Ability to lift 50 lbs repeatedly.

Responsibilities

• Lead, coach and develop store team to deliver world-class service.
• Recruit, schedule, train and supervise staff daily operations.
• Ensure adherence to corporate standards and procedures.
• Coordinate inventory, orders, store audits and maintenance.
• Drive store performance and sales results.
• Handle miscellaneous administrative tasks as needed.

Skills

Customer service

Retail store management

Outgoing personality

Attendance flexibility

Reliable transportation

Coaching employees

Sales techniques feedback

Conflict resolution

Lifting 50lbs

Industry experience

Tools

POS system

Job description

Location: Leamington, Ontario

Job Description

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns. At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Job Overview

As an Assistant Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!

What you get

• Management training
• Product knowledge
• Employee discounts
• Competitive wages
• Paid benefits
• Pet oriented career-building environment

Wage: $20/hr negotiable

What you do

• Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g.Humane society)
• Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
• Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
• Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
• Business Results coordinate efforts of store staff to achieve targeted results
• Other duties and tasks as required

What you bring

• Minimum of 2 years customer service and retail store management experience
• Enthusiasm for learning & growth in pet care industry
• Possess outgoing and friendly personality with strong customer service skills
• Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
• Ability to have reliable means of transportation to and from the store
• Observe and coach employees to provide feedback around sales techniques and providing excellent customer serviceCapacity for understanding inter-team conflicts and escalating when necessary
• Working knowledge of POS system
• Ability to lift 50lbs repetitively
• Industry experience an asset

We believe in investing in the development of our people and have an industry-leading promotion rate. Our mission is to offer the highest quality products at a great value to improve the quality of life for all pets and pet owners.