Part Time Store Manager (Store#2296)

Pet Valu; Ajax; On-site; CAD 30,000 - 34,000; Full time

Benefits offered by this job

Management training

Product knowledge

Competitive wages

Pet oriented career-building environm

Job summary

Pet Valu Ajax is seeking a Store Manager to lead a team and deliver world-class service for pets and their families. You will help customers find the right nutrition and supplies, while coaching staff to maintain high service standards.

Join a passionate team at one of North America's top pet retailers and enjoy a store-focused, growth-oriented environment with ongoing training and development opportunities.

Qualifications

• Minimum of 2 years customer service and retail store management experience.
• Outgoing and friendly personality with strong customer service skills.
• Ability to work weekends and evenings.
• Reliable transportation to and from the store.
• Experience with POS systems is preferred.
• Industry experience is an asset.

Responsibilities

• Ensure customer service standards are met by staff and maintain courteous relationships within the community.
• Manage a team including recruiting, scheduling, training, tasks and coaching.
• Adhere to corporate standards and procedures.
• Coordinate orders, inventory, store audits, safety audits, repairs and paperwork.
• Coordinate staff to achieve targeted results.
• Perform other duties as required.

Skills

Customer service

Retail management

Team supervision

Scheduling

POS system

Attendance management

Communication

Tools

POS system

Job description

Job Description

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

Location: Ajax, Ontario

Store Address

88-65 Kingston Rd E Hakim Plaza
Ajax, ON L1S 7J4

Job Overview

As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet Experts, and enjoy the perks of helping Pet Parents every day. If you are enthusiastic about learning and growing with one of the top pet retailers in North America, this position is for you!

Wage

$22.50 - $25.50/hour

Expected Hours

28 hours/week

What You Get

• Management training
• Product knowledge
• Competitive wages
• Pet oriented career-building environment

What You Do

• Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society)
• Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
• Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
• Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
• Business Results coordinate efforts of store staff to achieve targeted results
• Other duties and tasks as required

What You Bring

• Minimum of 2 years customer service and retail store management experience
• Enthusiasm for learning & growth in pet care industry
• Possess outgoing and friendly personality with strong customer service skills
• Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
• Ability to have reliable means of transportation to and from the store
• Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
• Capacity for understanding inter-team conflicts and escalating when necessary
• Working knowledge of POS system
• Ability to lift 50lbs repetitively
• Industry experience an asset