Storage Customer Service Representative

Uhaul; Richmond; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick days

Gym Reimbursement Program

Opportunities for advancement

On-the-job training

Complete Benefit Plan

RRSP payroll deduction plan

Deferred profit-sharing plan

You Matter Program (EAP)

Mindset App Program

Wellness Programs

Discounts on Apple products

Discounts on Dell computers

Discounts on hotels

Job summary

U-Haul is seeking a Storage Customer Service Representative in Richmond, BC. You will join a support team to help customers and maintain equipment while using the latest technology to dispatch and return gear. On-the-job education and benefits are provided as part of a comprehensive program.

The role requires strong communication, a valid driver’s license, and weekend/holiday availability. Salary ranges from $18.25 to $19.00 per hour, with full-time on-site operations in Canada.

Qualifications

• Legal eligibility to work in Canada.
• Availability to work on weekends and holidays.
• Valid driver’s license with a clean driving record.

Responsibilities

• Assist customers and answer inquiries.
• Show storage units and explain rental terms.
• Prepare rental contracts and paperwork.
• Perform general site maintenance and cleanliness.
• Support site manager with facility operations.
• Use U-Haul systems to dispatch and return equipment.

Skills

Customer service

Communication skills

Driver's license

Weekend/Holidays availability

Problem solving

Job description

Canada This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Compensation Range: $18.25 to $19.00 Hourly

Location:
4511 Shell Rd, Richmond, British Columbia V6X3M3 Canada

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul Company's exceptional service...ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is " Hire Fast, Pay Fast ." You can start today and get paid toda y! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus , paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at U-Haul centers.

U-Haul Offers:

• Paid holidays, vacation, and sick days, if eligible
• Career stability
• Gym Reimbursement Program, if eligible
• Opportunities for advancement
• Valuable on-the-job training
• Complete Benefit Plan, if eligible
• RRSP payroll deduction plan
• Deferred profit-sharing plan, if eligible
• You Matter Program (EAP)
• Mindset App Program
• Wellness Programs
• Discounts on Apple products, Dell computers, hotels, and more

Storage Customer Service Representative Primary Responsibilities:

• Support the site manager with facility operations.
• Answer phone inquiries from active and prospective customers.
• Show storage units, explain the terms of rental agreements and prepare rental contracts.
• Perform general routine property cleanup and minor repair work.
• Ensure that all vacant storage units are clean, dry, secure and available for new customers.
• Perform other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Storage Customer Service Representative Minimum Qualifications:

• Driver's license and the ability to maintain a clean driving record
• Excellent communication skills
• Available to work on weekends and holidays

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts, machines, fumes or irritating chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.