Stone Project Coordinator

Casey's Creative Kitchens; London; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health Spending Account

Life Insurance and AD&D Insurance

RRSP Matching Program

Paid vacation time

Paid sick time

Safety Boot/Shoe Reimbursement Program

Job summary

Casey’s Creative Kitchens, a family-owned cabinetry specialist in Southwestern Ontario, seeks a Stone Project Coordinator to ensure seamless stone countertop projects from order to installation. You’ll partner with cabinet coordinators, operations, suppliers and customers to keep timelines, orders and communication clear throughout each project.

The role requires strong organization, detail orientation and a customer-focused approach to deliver an exceptional experience.

Qualifications

• 2+ years of experience in project coordination, scheduling or related roles in construction or cabinetry.
• Experience with stone/cabinetry projects is an asset.
• Strong organizational, time management and multi-project coordination skills.
• Excellent verbal and written communication; professional with customers, suppliers and teammates.
• Proficiency with Google Workspace; SAP or other ERP experience is a plus.

Responsibilities

• Coordinate and schedule stone countertop installations with clients and teams.
• Work with Cabinet Project Coordinators to align project timelines and milestones.
• Place purchase orders with suppliers via SAP and manage material orders.
• Provide timely updates to customers, installers, suppliers, and internal teams.
• Coordinate service appointments and warranty work when needed.
• Assist customers with stone selections for stone-only projects.
• Ensure accurate project documentation and smooth installation timelines.
• Deliver exceptional customer experiences from start to finish.

Skills

Project coordination

Customer service

Time management

Communication skills

Computer literacy

Tools

Google Workspace

SAP

ERP systems

Job description

About Casey's Creative Kitchens

At Casey's Creative Kitchens, we believe kitchens are the backdrop of life, where morning routines, family dinners, and lasting memories are made. For over 48 years, we've been designing and crafting custom cabinetry across Southwestern Ontario, guided by one simple principle: form follows function.

From design and custom cabinetry to stone countertop fabrication, we offer a complete approach to transforming spaces. Now in our second generation of family ownership, we've grown to an 82,000 sq. ft. manufacturing facility and a team of 100+ skilled professionals, all while staying true to the values the company has been built on. If you're looking to be part of a team that takes real pride in their craft, we'd love to hear from you.

Where You Come In

Just as every kitchen is custom designed, every project requires thoughtful coordination behind the scenes. As our Stone Project Coordinator, you'll play an important role in ensuring our stone projects move seamlessly from order to installation.

Working closely with our Cabinet Project Coordinators, Operations team, suppliers, installers, and customers, you'll help keep projects on track by coordinating schedules, ordering materials, communicating updates, and adapting to changing timelines. Your organization, attention to detail, and commitment to exceptional customer service will help create an experience that's just as impressive as the finished product.

What You'll Do

• Coordinate and schedule stone countertop installations.
• Work closely with Cabinet Project Coordinators to align overall project timelines.
• Order stone materials through supplier portals and issue purchase orders using SAP.
• Answer questions and provide updates to customers, installers, suppliers, and internal teams.
• Coordinate service appointments and warranty work when needed.
• Assist customers with stone selections for stone-only projects.
• Coordinate scheduling and installation for stone-only sales.
• Liaise with Operations regarding schedules, project changes, and installation timelines.
• Maintain accurate project information and documentation throughout each project.
• Help deliver an exceptional customer experience from start to finish.

We're Looking For Someone Who

• Is highly organized and enjoys keeping multiple projects on track.
• Communicates professionally and confidently with customers, suppliers, and teammates.
• Thrives in a fast-paced environment where priorities can change.
• Has excellent attention to detail and follows through on commitments.
• Enjoys solving problems and finding practical solutions.
• Works well independently while collaborating with multiple departments.
• Is comfortable learning new software and using computer systems.
• Takes pride in delivering an exceptional customer experience.

Qualifications

• 2+ years of experience in project coordination, scheduling, customer service, office administration, or a similar role.
• Experience in the construction, cabinetry, stone, renovation, or home building industry is considered an asset.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Proficiency with Google Workspace. Experience with SAP or other ERP systems is considered an asset.
• A positive attitude, strong work ethic, and commitment to teamwork.

What We Offer

• Fair and competitive wages
• A culture of continuous learning and professional development
• A collaborative team committed to community involvement and giving back
• The opportunity to grow with a well-established, family-owned company
• Health Spending Account
• Life Insurance and AD&D Insurance
• RRSP Matching Program
• Paid vacation time
• Paid sick time
• Safety Boot/Shoe Reimbursement Program

Casey's Creative Kitchens is committed to creating an inclusive and accessible workplace where every employee and customer feels valued, respected, and supported. We believe our strength comes from the diversity of our team and are dedicated to fostering an environment where everyone has the opportunity to succeed.

If you require accommodation at any stage of the recruitment or selection process, please let us know. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

www.caseyskitchens.com