Stocking Team Lead - Customer Service & Training

Walmar; Montreal (administrative region); On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada in Saint-Laurent, QC is seeking a Stocking Supervisor to lead stocking processes, support the salesfloor, and drive team performance. You will mentor associates, coordinate tasks, and ensure high customer service while maintaining store standards.

The role involves staffing, training, shift briefings, safety, and using Workday and GTA tools to manage daily operations. Minimum age is 16, with full-time, on-site responsibilities at 3820 De la Côte-Vertu, Saint-Laurent.

Qualifications

• Age 16 or older.

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily VizPick processes.
• Assesses the overall presentation of General Merchandise and Food and Consumable Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensure strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage in all areas of the store.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

Job description

Walmart Canada in Saint-Laurent, QC is seeking a Stocking Supervisor to lead stocking processes, support the salesfloor, and drive team performance. You will mentor associates, coordinate tasks, and ensure high customer service while maintaining store standards.

The role involves staffing, training, shift briefings, safety, and using Workday and GTA tools to manage daily operations. Minimum age is 16, with full-time, on-site responsibilities at 3820 De la Côte-Vertu, Saint-Laurent.