(CAN) Stocking 2 Team Lead

Walmart Canada; Granby; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada is seeking a Frontline leader to assist in backroom and unloading operations, respond to issues, and develop associates through teaching and training. The role involves planning workload, coordinating tasks, and assisting on the salesfloor as required.

The position emphasizes customer service, team coordination, and maintaining a safe, efficient work environment. The minimum pay rate starts at CAD 21.85 per hour, with opportunities to lead and mentor teams across a Granby store.

Qualifications

• Customer-focused, friendly greeting of customers and resolving issues.
• Ability to coordinate tasks and communicate priorities with team leads.
• Strong communication to share updates, goals and productivity metrics.

Responsibilities

• Provide excellent Customer Service by greeting customers, promoting products/services, locating merchandise and helping with purchases.
• Assist in directing and coordinating tasks per priorities from Stocking Coaches and Store Management.
• Assess backroom appearance and execute merchandising changes or stocking as needed.
• Lead daily Team Huddle, share updates, set goals, and track productivity with associates and managers.
• Ensure high-ticket merchandise is secured; check doors/lockups and complete daily audits.
• Review schedules with People Lead and align resources accordingly.
• Identify training opportunities during tours with coaches and associates; develop associates through teaching.
• Support safety by following policy, completing safety logs, and ensuring displays are secure.
• Complete GTA/Workday tasks and support management.
• Partner with Coaches/People Lead to support performance growth conversations and recruitment.

Skills

Customer service

Team coordination

Communication

Training

Tools

GTA/Workday

Job description

Position Summary

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You’ll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• Review completed schedules with People Lead.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Age - 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

75 Simonds St N, Granby, QC J2J 2S3, Canada

Important Note

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