Stock Associate, Part Time Flex, Toronto - West Elm

West Elm; Toronto; On-site; CAD 24,796 - 26,174; Full time

Benefits offered by this job

Generous brand discounts

RSP plan

Wellness program

Paid vacations and holidays

Health benefits including dental and vision

Job summary

West Elm in Toronto is seeking detail-oriented associates to maintain high customer service standards and manage inventory efficiently. The role involves organizing stock, assisting on the sales floor, and maintaining a clean environment. The ideal candidate will have prior experience in customer service and stockroom settings.

This full-time position offers a competitive hourly wage ranging from $18.00 to $19.00, along with various benefits including discounts and health insurance.

Qualifications

• 1-2 years customer service experience preferred along with stockroom experience.
• Ability to lift and carry items weighing up to 100 lbs.
• Effective at multitasking and managing time.

Responsibilities

• Exemplify high customer service standards.
• Maintain inventory records and stock merchandise.
• Organize and clean stockroom and sales floor.

Skills

Attention to detail

Customer service

Team collaboration

Time management

Education

High school diploma or equivalent

Tools

POS system

Job description

Responsibilities

• Exemplify the highest level of customer service standards to internal and external customers
• Scan shipment as delivered
• Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor
• Provide feedback to supervisor regarding inventory levels and damages
• Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations
• Adjust stocking procedures to ensure aisles and exits are clear
• Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment
• Pack and log merchandise as required for customer deliveries
• Transport merchandise to and from remote stockroom locations and maintain accurate inventory records
• Ensure that the stockroom is clean, swept, with garbage removed and supplies organized
• May assist on sales floor during peak times and as assigned
• Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning)
• Comply with all company policies and procedures
• Ensure all appropriate stockroom procedures are followed to minimize loss to the company

Qualifications

• Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records
• Passionate about the delivering the highest level of customer service standards to internal & external customers
• Ultimate team player, eager to jump in & help your colleagues to get the job done
• Curious & creative, striving for ways to simplify processes & procedures to streamline work
• Proven success achieving results both independently & through teamwork
• Hands‑on teammate, who takes a proactive approach to all tasks
• High school diploma or equivalent preferred
• 1-2 years customer service experience preferred and stockroom (or related work.) experience
• Basic product knowledge preferred but not required
• Effective time management skill to execute multiple tasks simultaneously
• Ability to be mobile in the stockroom or on sales floor for extended periods of time
• Proven ability to operate and read scanning equipment for extended periods
• Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Compensation & Benefits

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $18.00-$19.00 per hour.

• A generous discount on all Williams‑Sonoma, Inc. brands.
• A RSP plan and other investment opportunities.
• A wellness program that supports your physical, financial and emotional health.
• Paid vacations and holidays (full‑time).
• Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).

Immigration & Relocation

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.

Equal Employment Opportunity

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.