Station Attendant - Casual - Port Coquitlam/Coquitlam/Port Moody

Commissionaires Ottawa Group; Port Coquitlam; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading security organization is seeking casual Station Attendants for the West Coast Express line. Ideal candidates should have excellent communication skills and OFA 1 certification, providing customer service, monitoring stations, and ensuring safety. Flexibility in hours and professional growth opportunities are offered within this rewarding role.

Benefits

Flexibility in hours

Paid on-site training

Opportunity for growth

Challenging yet rewarding work environment

Qualifications

• Fluent in English (reading, writing, speaking).
• Ability to travel to various sites with own vehicle.
• Interest and experience in serving the public.

Responsibilities

• Providing superior customer service to clients and the public.
• Monitoring stations for safety concerns and cleanliness.
• Serving as a first responder in emergencies.

Skills

Excellent communication skills

Positive and professional attitude

Customer service skills

Ability to handle emergency situations

Education

OFA 1 certification

Job description

Commissionaires BC is currently recruiting for casual Station Attendants to work with us on the West Coast Express line!

West Coast Express has stations from Waterfront to Mission. For this position, it is between the Port Coquitlam, Coquitlam, and Port Moody stations.

This position would suit early risers wanting to add a few extra shifts to their week.

Shift times and locations will vary between 5 am to 9:30 am. The pay rate will be $25.41/hr.

Note that this is a unionized position.

Some of your responsibilities include:

• Providing superior customer service to clients and the public
• Greeting customers and assisting them with the use of the service
• Making public announcements regarding train difficulties and delays
• Administering the Lost & Found
• Performing random fare validation checks and passenger counts
• Monitoring stations for vandalism, maintenance, and safety concerns
• Keeping station conditions clean, presentable, and safe, including trash, snow, and graffiti removal
• Maintaining equipment and inventory
• Liaising with law enforcement when necessary
• Investigating and documenting incidents promptly and accurately
• Serving as a first responder in building emergencies such as evacuations and medical emergencies
• Reporting to the Site Supervisor and Operations Management for further duties as necessary

Your Must-Haves:

• Excellent communication skills
• Ability to travel to various sites with your own vehicle
• OFA 1 certification
• Ability to handle emergency situations calmly and professionally
• Fluent English skills in reading, writing, and speaking
• Interest and experience in serving the public
• Positive and professional attitude with strong customer service skills

What’s in it for you?

• Flexibility in hours
• Opportunity for growth
• Work for a reputable and nationally known company
• A challenging yet rewarding work environment
• Paid on-site training

You’re a good fit if…

• You hold a positive and can-do attitude
• You are reliable and committed
• You can think on your feet and problem-solve
• You can work alone or as part of a team
• You have good customer service and communication skills
• You are physically able to perform onsite duties, including lifting, walking stairs, and patrolling interior and exterior points

Our Story

Commissionaires BC is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927. Our mandate is to give back to those who served and continue to serve in our communities and country.

Our guards are not only behind the scenes providing security and access control but also front and center providing valued customer service to the public.