Startup IP Programs Specialist

Communitech; Kitchener; On-site; CAD 55,000 - 58,000; Full time

Benefits offered by this job

In-office five days a week

Inclusive environment

Job summary

Communitech in Waterloo Region seeks a Program Specialist to lead ElevateIP initiatives, develop and deliver IP education, and coordinate partnerships. You will manage the learning platform, assemble regional startup resources, and support workshops and information sessions.

You will work with multiple teams, promote program awareness, and help access specialized training. This role demands strong organization, communication, and a commitment to inclusive outreach.

Qualifications

• 1–3 years of relevant professional experience.
• Experience with a learning management system; please indicate the platform you are familiar with in your application.
• Previous experience working with enabling or growth organizations, supporting business-to-business sales, or working in a startup environment is considered an asset.
• Strong organizational skills with great attention to detail.
• Strong written and verbal communication skills.
• Passion for building relationships and providing outstanding customer service.
• Ability to handle and maintain confidential information with discretion and professionalism.
• Strong Google suite skills and collaborative tech usage.
• Ability to responsibly and ethically use generative AI tools to streamline workflows and increase efficiency in a professional setting.
• Experience using Salesforce or a similar CRM is an asset.

Responsibilities

• Maintain our learning management platform with a suite of materials, best practices, and training modules focused on delivering IP services and support to startups.
• Compile and communicate local and regional support available to assist startups and how to access them.
• Provide overviews on program resources, expertise, and education available through the ElevateIP program and how to access them.
• Support the delivery of educational workshops, roundtables, events, and information sessions.
• Build relationships and work cross-functionally with multiple teams at Communitech to drive startup recruitment into the program.
• Collaborate with team members on marketing and outreach activities to increase ElevateIP program awareness and engagement.
• Research and recommend processes and documentation to enable startups to find or access specialized training and support.
• Coordinate and track contracts, partnership agreements and invoices, and events schedule.
• Engage external vendors and partners to develop and provide advanced IP education/training for underrepresented groups and sectors.

Skills

Communication skills

Organizational skills

Customer service

Relationship building

Discretion with information

Google Suite

Tools

Learning Management System

Salesforce

Job description

Communitech in Waterloo Region seeks a Program Specialist to lead ElevateIP initiatives, develop and deliver IP education, and coordinate partnerships. You will manage the learning platform, assemble regional startup resources, and support workshops and information sessions.

You will work with multiple teams, promote program awareness, and help access specialized training. This role demands strong organization, communication, and a commitment to inclusive outreach.