Stakeholder Engagement Coordinator

City of Ottawa; Ottawa; On-site; CAD 85,000 - 105,000; Full time

Job summary

An established industry player is seeking a dedicated professional to join their Business and Technical Support Services Branch. This role involves developing and implementing strategic stakeholder engagement and communications plans, ensuring effective event management, and providing specialized advice. With a focus on collaboration and innovation, you will play a critical role in supporting departmental goals and enhancing community engagement. If you are passionate about communications and eager to make a meaningful impact, this opportunity is perfect for you.

Qualifications

• 5 years of experience in planning and implementing communications and engagement strategies.
• Strong understanding of stakeholder engagement concepts and event management.

Responsibilities

• Develop and evaluate stakeholder engagement and communications plans.
• Provide specialized advice and support for strategic communications and media relations.

Skills

Stakeholder Engagement

Event Planning

Communications

Project Management

Research and Analytical Skills

Education

4-year degree in Communications

Tools

Microsoft Office Suite

Zoom

MS Teams

Engage Ottawa

Job description

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Requisition ID: 17306
Department: Planning, Development & Building Dept.
Service: Business & Technical Support Services
Employment Type: 1 Full-time Temporary-Up to one year
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $85,947.68- $104,577.20annually (2025 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close:12/05/2025

JOB SUMMARY

The Business and Technical Support Services Branch is responsible for providing strategic, business, technical and other operational support services through a centralized branch that consolidates and streamlines the delivery of specialized business supports and services to an assigned department.

On behalf of one or more of the department’s Service areas, you develop, implement and evaluate stakeholder engagement, communications and event plans of moderate to high complexity/sensitivity/risk. You also provide specialized advice in these areas, and support strategic communications, media relations and issues management for the department and Service area(s).

EDUCATION AND EXPERIENCE

4-year degree in Communications, Public Relations or other related field.

5 years of experience planning, developing and evaluating stakeholder engagement, communications and event plans, and leading their implementation.

CERTIFICATIONS AND LICENCES

Valid Ontario unrestricted Gclass driver’slicence(or provincial equivalent) with no more than 6 demerit points accumulated

KNOWLEDGE

• Communications and stakeholder engagement concepts, principles, methods and tactics
• Tools and technologies relevant to virtual and in-person communications, stakeholder engagements and events (e.g. social media, Zoom, MS Teams, Engage Ottawa, etc.)
• Event planning and management
• Industry trends and developments
• Project management
• General knowledge of the Corporation, departmental and service area business requirements, policies and organizational structure
• Legislation, policies, regulations, guidelines, procedures, issues and trends relevant to the department
• Microsoft Office suite
• Knowledge of applicable health and safety legislation, including the rights and duties of workers
  

COMPETENCIES, SKILLS AND ABILITIES

• Able to work independently, with minimum support/direction, and cooperatively and collaboratively with all staff as part of a team
• Able to plan, lead and complete assigned projects and initiatives within set timelines
• Organizational skills
• Able to balance multiple demands and conflicting priorities
• Research and analytical skills
• Strong computer skills and the ability to use the Microsoft Office suite of applications and virtual engagement platforms
• Strong communications skills (verbal and written)
• Solid interpersonal skills
  

WHAT YOU NEED TO KNOW

• Language Requirement:English oral, reading, writing
• Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

Accessible formats and communication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.