Stakeholder Engagement Coordinator

City of Ottawa / Ville d’Ottawa; Ottawa; On-site; CAD 85,000 - 105,000; Full time

Job summary

An innovative municipal organization is seeking a dedicated individual to join its Business and Technical Support Services Branch. This role offers the opportunity to develop and implement strategic communication and stakeholder engagement plans, ensuring effective delivery of specialized services. You'll work independently and collaboratively to manage projects of varying complexity, providing essential support for media relations and event planning. If you are passionate about community engagement and possess strong communication skills, this position is perfect for you. Join a team that values diversity and inclusion while making a meaningful impact in the community.

Qualifications

• 4-year degree in Communications or related field required.
• 5 years of experience in stakeholder engagement and event planning.

Responsibilities

• Develop and implement stakeholder engagement and communication plans.
• Provide specialized advice and support for media relations and issues management.

Skills

Stakeholder Engagement

Event Planning

Project Management

Communication Skills

Research and Analytical Skills

Organizational Skills

Education

4-year degree in Communications

5 years of relevant experience

Tools

Microsoft Office Suite

Zoom

MS Teams

Engage Ottawa

Job description

Requisition ID: 17306

Department: Planning, Development & Building Dept.

Service: Business & Technical Support Services

Employment Type: 1 Full-time Temporary - Up to one year

Work Hours: 35 hours per week

Affiliation: CIPP

Salary: $85,947.68 - $104,577.20 annually (2025 rates of pay)

Location: City Hall, 110 Laurier Avenue West

City: Ottawa, ON

Job Category: Administrative and Support Services

Application Close: 12/05/2025

Job Summary

The Business and Technical Support Services Branch provides strategic, business, technical, and operational support services by consolidating and streamlining the delivery of specialized services to an assigned department. The role involves developing, implementing, and evaluating stakeholder engagement, communications, and event plans of moderate to high complexity, as well as providing specialized advice and supporting strategic communications, media relations, and issues management.

Education and Experience

• 4-year degree in Communications, Public Relations, or related field
• 5 years of experience in planning, developing, and evaluating stakeholder engagement, communications, and event plans, including leadership in their implementation

Certifications and Licenses

Valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points

Knowledge

• Concepts, principles, methods, and tactics of communications and stakeholder engagement
• Tools and technologies for virtual and in-person communications, such as social media, Zoom, MS Teams, Engage Ottawa
• Event planning and management
• Industry trends and developments
• Project management
• Knowledge of the Corporation, departmental policies, organizational structure, legislation, regulations, and guidelines
• Microsoft Office suite
• Health and safety legislation and worker rights

Competencies, Skills, and Abilities

• Ability to work independently with minimal support and collaboratively in a team
• Planning, leading, and completing projects within timelines
• Organizational skills
• Managing multiple demands and priorities
• Research and analytical skills
• Strong computer skills and proficiency with virtual engagement platforms
• Excellent verbal and written communication skills
• Interpersonal skills

Additional Information

• Language requirement: English (oral, reading, writing)
• Experience and training may substitute for academic requirements
• Applicants are encouraged to save a copy of the job poster; it will no longer be available after the closing date

We thank all applicants for their interest. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes diversity and inclusion and encourages applications from all communities and backgrounds. Applicants may self-identify as a member of employment equity groups. Accommodation requests during the hiring process can be made by contacting the HR Service Centre at [e-mail] or 613-580-2424, extension 47411.